Veeam Knowledge Base
Veeam Support Programs
We offer two paid support programs (Standard and Premium) that include support services as well as upgrades and updates to our products.
Veeam`s Standard Support program provides software support services during business hours (support policy) along with upgrades and updates to the products. One year of Standard Support is included with initial product license purchase.
Veeam`s Premium Support program provides 24/7 software support services and fastest response times for critical issues.
Other Support Options
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Please log on to our Customer Support Portal to:
I can't say enough about the level of support I received from support technician. He was patient, caring, and knowledgeable. Outstanding!
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