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FAQ



I can't use the FastSCP to download or upload the file from the ESX3.5, but the ESX3.02 is OK.

When I try to download or upload files I receive the following error:

Browsing folder: X.X.X.X/tmp/
Items total - 7: Folders (6), Folder Links (0), Files (0), File Links (0), Executable Files (0), Executable File Links (0), Other Items (1)

Preparing scripts
Logged into server using one-time login name ******** and password ********
Server IP: X.X.X.X. Port: 2500
Transfer timeout. No data transferred in the last 20 seconds
Operation canceled

Connection closed by server X.X.X.X
Removing file or folder - X.X.X.X /tmp/.iso:
rm -rdf "/tmp/.iso"

Browsing folder: X.X.X.X /tmp/
Items total - 7: Folders (6), Folder Links (0), Files (0), File Links (0), Executable Files (0), Executable File Links (0), Other Items (1)

Answer:

FastSCP is trying open a connection on port 2500/tcp, which is blocked by default by ESX 3.5 firewall.

On you ESX 3.0 run a command:
esxcfg-firewall -o 2500,tcp,in,FastSCP
It opens port 2500/tcp inbound, and all should be ok.
On your ESX 3.5 you need to do one of the following options:

1. Download special xml file:
http://www.veeam.com/download/fastscp/FastSCP.xml
Save it to /etc/vmware/firewall on ESX 3.5 host
Run
esxcfg-firewall -e FastSCP

2. Another way to solve this issue is to change the port range in FastSCP to 8000-9000 (Server properties -> Advanced). After that, connect to the ESX 3.5 host using VIC, go to Configuration->Security Profile->Properties and enable EMC NetWorker Agent (7937-9936) checkbox.

Is FastSCP Vista compatible?

I'm trying to install Veeam FastSCP on a Windows Vista machine but I keep getting the error 'the installer has encountered an unexpected error. Error code 2869'. Should this product work with Windows Vista?

Answer:

To install FastSCP on Windows Vista please run setup from a command line opened as Administrator.
You may also want to disable UAC prior running setup.

 
 
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