What are the feature differences between the Enterprise and Standard editions? Are there any new differences in v6?
Some new v6 features are only available in the Enterprise edition. Please see the updated Standard vs. Enterprise Edition comparison.
Which edition of v6 will I receive, Enterprise or Standard?
You will receive the same product edition (Enterprise or Standard) you are currently using for v5.
What is Veeam Cloud Edition?
Veeam Backup & Replication™ Cloud Edition turns public storage from leading cloud vendors into an easy-to-use data repository for backups. Cloud Edition automatically copies VMware and Hyper-V VM backups to Amazon, Azure or any one of 15 leading public clouds. Learn more
What Veeam products and editions are available for Cloud Edition?
Cloud Edition is available for all editions of Veeam Backup & Replication and Suites (Veeam Backup Management Suite and Essentials), including:
- Veeam Backup & Replication Enterprise and Standard editions
- Veeam Essentials Enterprise and Standard editions
- Veeam Backup Management Suite Enterprise and Standard editions
Please see the updated Editions comparison.
I am an existing customer running Veeam Backup & Replication v5. Do I need a new license file to install v6?
Yes, you need a new license file to install v6. A license file is a key to use the product, and a license file for a previous version cannot be used with v6.
Is v6 a free upgrade from previous versions?
With Veeam, all upgrades are free to customers on maintenance. All new license purchases include one year of maintenance. If you purchased Veeam Backup & Replication more than one year ago and did not renew your maintenance after the first year, talk to your Veeam representative about renewing your maintenance, including the uncovered period.
I am a current customer on maintenance. How do I get a v6 license file?
Visit the License Management Portal, or send an email to email@example.com to request your new license file. You will receive an email with your license file attached. You will be asked to provide a license file during product installation.
What are the system requirements and supported configurations for product components and protected VMs?
For a detailed list of system requirements and supported configurations, see the System Requirements section of the Release Notes document. Refer to the platform-specific FAQ topics for additional information.
Can Veeam Backup & Replication run on a VM?
Yes. Running Veeam Backup & Replication on a VM is fully supported.
What are the benefits of using the 64-bit version of Veeam Backup & Replication, instead of the 32-bit version?
Using the 64-bit version does not provide any significant benefits.
What versions of ESX(i) hosts does Veeam Backup & Replication support?
Veeam Backup & Replication supports ESX(i) 5.x, 4.x and 3.5x. ESX(i) free is not supported. More information is available here - System Requirements.
Does Veeam write backups to a tape drive?
No, Veeam Backup & Replication does not write backups to tape, but workarounds are available on Veeam Community Forums.
Does Veeam support physical servers?
No, Veeam Backup & Replication does not support physical servers.
What are the minimum permissions required for the various functions within the software?
TIt is generally recommended that Veeam Backup & Replication uses an account with full administrative permissions. However, if providing full administrative permissions is not desirable or allowed in your environment, you can set up granular permissions as described here.
How is Veeam Backup & Replication licensed?
Veeam Backup & Replication is licensed per CPU socket on hosts with virtual machines (VMs) to be backed up and/or replicated. A license is required for each occupied motherboard socket as reported by the hypervisor API. Note: Target hosts (for replication and migration jobs) do not need to be licensed.
Are licensed sockets for each hypervisor tracked in the same pool?
No. Each hypervisor has its own socket count in the license file.
Is the socket price different, depending on the hypervisor?
No. The price is the same, regardless of the hypervisor.
Can I change my licensed sockets from one hypervisor to another?
Yes. You can change your licensed sockets from one hypervisor to another at any time by contacting your Veeam sales representative. To facilitate the conversion, you can get a free temporary license file with the total number of licensed sockets for both hypervisors. This will allow coexistence of environments on the same backup server. This license file is valid for three months and can be extended upon request (for large-socket-count environments only). Technical support for both hypervisors is included at no charge for the temporary license duration.
Are any product components (backup servers, backup proxies, backup repositories) licensed separately?
No. The product components are not licensed separately. You can deploy as many of these components as you like.
Veeam Backup & Replication Cloud Edition is sold as a subscription. How does a subscription license work?
Customers who purchase a Veeam Backup & Replication Cloud Edition subscription license the product for a defined period of time — similar to a magazine or other subscription. The license is not perpetual; at the end of the license period, both the use of the product as well as support will terminate. Customers can choose to renew their subscription license at the current rate or buy a new perpetual license.
How do I renew my licenses?
To renew your licenses, and get more information on the applicable discount, please go to My Account.Have specific questions? Attend daily product demos with live Q&A sessions >>