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Veeam Service Provider Console Supported Environments

For a detailed list of system requirements and supported configurations, read the most recent Veeam Service Provider Console Release Notes. For the requirements of additional Veeam products, choose from the list on the right.

Veeam Service Provider Console

The machine where you want to install Veeam® Service Provider Console must meet the following requirements:

Hardware

  • CPU: modern x64 processor (minimum 4 cores) 
  • Memory: 4 GB RAM (minimum), 8GB RAM (recommended)

OS
Only 64-bit version of the following operating system is supported:

  • Microsoft Windows Server 2019
  • Microsoft Windows Server 2016 
  • Microsoft Windows Server 2012 R2 
  • Microsoft Windows Server 2012 
  • Microsoft Windows Server 2008 R2 SP1 
  • Microsoft Windows Server 2008 SP2 
  • Microsoft Windows 10
  • Microsoft Windows 8.x
  • Microsoft Windows 7 SP1

Software

  • Microsoft SQL Server 2017/2016/2014/2012 (SQL 2012 Express and SQL 2016 Express are included in the setup) 
  • Microsoft SQL Server 2012 Native Client (included in the setup) 
  • Microsoft .NET Framework 4.6 (included in the setup) 
  • Microsoft Internet Information Services (IIS) 7.0 or later 
  • Windows Installer 4.5
  • Microsoft PowerShell 3.0 or later 
  • Microsoft Internet Explorer 11, Microsoft Edge 44 or later, Mozilla Firefox 66 or later, Google Chrome 73 or later 
  • Microsoft Report Viewer 2015 (included in the setup) 
  • PDF viewer for viewing reports

*Note: Windows 8 x64 does not support Internet Explorer 11. If you deploy Veeam Service Provider Console on Windows 8 x64, you must install another browser (Microsoft Edge, Mozilla Firefox or Google Chrome) to connect to Veeam Service Provider Console from this machine. You cannot install Veeam Service Provider Console on a machine running Microsoft Windows Server Core.

Veeam Cloud Connect

Veeam Service Provider Console integrates with Veeam Cloud Connect and requires the following components be deployed in the backup infrastructure:

Platforms

  • Veeam Backup & Replication™
  • VMware vCloud Director

Software

  • Microsoft PowerShell 3.0 or later

Infrastructure

  • Veeam Backup & Replication 10 (recommended)
  • Veeam Backup & Replication 9.5 Update 4.x
  • VMware vCloud Director 10
  • VMware vCloud Director 9.x
  • VMware vCloud Director 8.20

Plugins

Platforms

  • ConnectWise Automate
  • ConnectWise Manage
  • Grafana

Infrastructure

  • ConnectWise Automate 12.0.237 or later
  • ConnectWise Manage 2020.1 or later
  • Grafana 6.5 or later

Management Agents

Machines running Veeam Service Provider Console management agents must meet the following requirements:

Hardware

  • CPU: x86-64 processor architecture
  • Memory: 2 GB RAM

OS
Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported except Server Core installations for server OS:

  • Microsoft Windows Server 2019 
  • Microsoft Windows Server 2016 
  • Microsoft Windows Server 2012 R2 
  • Microsoft Windows Server 2012 
  • Microsoft Windows Server 2008 R2 SP1 
  • Microsoft Windows 10 
  • Microsoft Windows 8.x 
  • Microsoft Windows 7 SP1 

Software

  • Microsoft .NET Framework 4.6 or later

Network

  • 32 kbit/s when managing Veeam Agent for Microsoft Windows
  • 64 kbit/s when managing Veeam Backup & Replication

Managed Computers

Veeam Service Provider Console can manage the following Veeam products:

Platforms

  • Veeam Agent for Microsoft Windows 4.0 
  • Veeam Agent for Microsoft Windows 3.0
  • Veeam Backup & Replication 10
  • Veeam Backup & Replication 9.5 Update 3 or later (compatible) 

Software

  • Veeam Management Agent

Network

For remote network discovery rules based on the IP range option, discovered computers must have these firewall rules enabled:

  • File and Printer Sharing (SMB-In), TCP port 445. 
  • Windows Management Instrumentation (WMI-In).
  • Remote Scheduled Tasks Management (RPC and RPC-EPMAP). Incoming. TCP, RPC Dynamic Ports firewall rule