System requirements
Veeam Service Provider Console
The machine where you want to install Veeam® Service Provider Console must meet the following requirements:
Hardware
- CPU: modern x64 processor (minimum 4 cores)
- Memory: 4 GB RAM (minimum), 8 GB RAM (recommended)
Software
- Microsoft SQL Server 2019/2017/2016/2014/2012 (SQL Server Express 2012 SP4 and SQL Server Express 2016 SP2 are included in the setup)
- Microsoft SQL Server 2012 Native Client (included in the setup)
- Microsoft SQL Server 2014 System CLR Types (included in the setup)
- Microsoft .NET Framework 4.7.2 (included in the setup)
- Microsoft Internet Information Services (IIS) 7.0 or later
- Windows Installer 5.0
- Microsoft PowerShell 5.0 or later
- Microsoft Edge (latest version), Mozilla Firefox (latest version), Google Chrome (latest version)
- Microsoft Report Viewer 2015 (included in the setup)
- PDF viewer for viewing reports
OS
Only 64-bit version of the following operating system is supported:
- Microsoft Windows Server 2019
- Microsoft Windows Server 2016
- Microsoft Windows Server 2012 R2
- Microsoft Windows Server 2012
- Microsoft Windows Server 2008 R2 SP1
- Microsoft Windows Server 2008 SP2
- Microsoft Windows 10 (version 1803 or later)
- Microsoft Windows 8.x
- Microsoft Windows 7 SP1
Note: You cannot install Veeam Service Provider Console on a machine running Microsoft Windows Server Core.
Veeam Cloud Connect
Veeam Service Provider Console integrates with Veeam Cloud Connect and requires the following components be deployed in the backup infrastructure:
Platforms
- Veeam Backup & Replication™
- VMware Cloud Director
Software
- Microsoft PowerShell 5.0 or later
Infrastructure
- Veeam Backup & Replication v11 (recommended)
- Veeam Backup & Replication v10 or later build (compatible)
- Veeam Backup & Replication 9.5 Update 4 or later build (compatible)
- VMware Cloud Director 10.x (up to 10.2)
- VMware Cloud Director 9.7
- VMware Cloud Director 9.5
Plug-ins
Platforms
- ConnectWise Automate
- ConnectWise Manage
- Grafana
Infrastructure
- ConnectWise Automate 20 or later
- ConnectWise Manage 2020.1 or later
- Grafana 6.5 or later
Management Agents
Machines running Veeam Service Provider Console management agents must meet the following requirements:
Hardware
- CPU: x86-64 processor architecture
- Memory: 2 GB RAM
Windows OS
Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported except Server Core installations for server OS:
- Microsoft Windows Server 2019
- Microsoft Windows Server 2016
- Microsoft Windows Server 2012 R2
- Microsoft Windows Server 2012
- Microsoft Windows Server 2008 R2 SP1
- Microsoft Windows 10
- Microsoft Windows 8.x
- Microsoft Windows 7 SP1
Software
- Microsoft .NET Framework 4.6 or later (Windows computers)
Hardware
- CPU: x86-64 processor architecture
- Memory: 2 GB RAM
Linux OS
- Linux kernel 2.6.32–5.7.7.
Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported:
- Debian 9.0–10.5
- Ubuntu 14.04, 16.04, 18.04, 20.04*, 20.10*
- RHEL 6.0–8.3
- CentOS 6.0–8.3
- Oracle Linux 6–8.3
- Oracle Linux 6 (starting from UEK R1)–Oracle Linux 8.3 (up to UEK R6)
- SLES 12 SP2–15 SP2
- SLES for SAP 12 SP2–15 SP2
- Fedora 32
- openSUSE Leap 15.2
- openSUSE Tumbleweed
1 As long as you use kernels supplied by your distribution; Consider the following limitations:
- Fedora is supported up to kernel 5.7.7, inclusive.
- openSUSE Tumbleweed is supported up to kernel 5.7.7, inclusive.
- Linux kernel 2.6.32-754.6.3 in CentOS / RHEL and Oracle Linux (RHCK) is not supported.
- Ubuntu 20.04 and 20.10 with kernel version 5.8 or later support file-level backup mode only.
Hardware
- Intel-based CPUs
- ARM-based CPUs (experimental support via Rosetta emulator)
macOS
- version 10.13 or later (macOS 10.13 High Sierra macOS 11 Big Sur)
Network
- 32 kbit/s when managing Veeam Agent for Microsoft Windows
- 32 kbit/s when managing Veeam Agent for Linux
- 32 kbit/s when managing Veeam Agent for Mac
- 64 kbit/s when managing Veeam Backup & Replication
Managed computers
Veeam Service Provider Console can manage the following Veeam products:
Platforms
- Veeam Agent for Microsoft Windows 5.0
- Veeam Agent for Microsoft Windows 4.0 (compatible)
- Veeam Agent for Linux 5.0
- Veeam Agent for Mac 1.0
- Veeam Backup & Replication v11
- Veeam Backup & Replication 10.x
- Veeam Backup & Replication 9.5 Update 4 or later (compatible)
- Veeam Backup for AWS 3.0 (compatible) via Veeam Backup & Replication plug-in
- Veeam Backup for AWS 2.0 via Veeam Backup & Replication plug-in
- Veeam Backup for Microsoft Azure 2.0 via Veeam Backup & Replication plug-in
Network
For remote network discovery rules based on the IP range option, discovered computers must have the following firewall rules enabled:
- File and Printer Sharing (SMB-In), TCP port 445.
- Windows Management Instrumentation (WMI-In).
- Remote Scheduled Tasks Management (RPC and RPC-EPMAP). Incoming. TCP, RPC Dynamic Ports firewall rule.
- TCP port 6180 (required for establishing the connection with cloud gateways).
- TCP port 22 (required for establishing the SSH connection with computers running Linux OS)
Software
- Veeam Management Agent