In my previous blog post about DRaaS (disaster recovery-as-a-service), I explained how service providers and customers from organizations of all sizes can benefit from using Veeam products and technologies. In this post I’d like to share some key results from several recent surveys performed by Veeam of cloud end users that unveil interesting DRaaS opportunities for service providers who are just thinking about entering DRaaS market.

The DRaaS Opportunity - A survey of service providers & resellers

A few months ago Veeam invited thousands of its contacts to complete an international survey consisting of questions about end user plans around DRaaS. We received more than 900 responses from Europe, North America, Middle East, Africa, Asia and other regions.

The DRaaS Opportunity - A survey of service providers & resellers

Source: Veeam Cloud End-User Study, August 2015

At the same time, we collected responses from service providers participating in the Veeam Cloud & Service Provider (VCSP) Program who agreed to answer a similar questionnaire. In this survey, we received more than 1,800 responses in different languages from all other the world.

An interesting thing here is that both surveys showed the almost same key findings, which are described below.

  • 23% of respondents among end users said that they’re currently using SaaS (software-as-a-service), but plan to move towards DRaaS or BaaS (backup-as-a-service) over the next 12 months.
  • 58% of those who already use Veeam Cloud Connect among end users said that they selected it because of simplicity (ease of extending backups to the cloud) and disaster recovery functionality.

Another recent survey of server providers and resellers collected more than 150 responses ("The DRaaS Opportunity", a survey of service providers & resellers, July 2015, Veeam.)

  • 57% of respondents said that more than half of their current customers are interested in DRaaS. This number grew even more — up to 71% — when service providers were asked to consider both existing and potential customers.
  • 66% of service providers said that DRaaS is important or very important to their business. This number grew to 75% when asked how important DRaaS is to their growth over the next 12-18 months.

These surveys confirmed that fact that Veeam is continually becoming an Availability expert when DRaaS is a smart move for both service providers and cloud end users.

Other interesting numbers:

  • From the point of view of end-users, the top three challenges when leveraging the cloud (for data protection) are cloud security, pricing/cloud pricing structures, and management/monitoring. From other comments, many responses are noted  involving internet access speed/downtime/bandwidth.
The top three challenges when leveraging the cloud

Source: Veeam Cloud End-User Study, August 2015

 

  • 38% of business DO NOT send their backups offsite, putting them in serious risk is something happens to their lone data center.
38% of business DO NOT send their backups offsite, putting them in serious risk is something happens to their lone data center.

Source: Veeam Cloud End-User Study, August 2015

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