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Cannot process the VM because the target VM state is "FileLevelRestore"

KB ID: 1124
Product: Veeam Backup & Replication
Version: 4.x
Published: 2011-08-01
Last Modified: 2020-08-13

Challenge


Cause

This VM is stuck in the FileLevelRestore state.

Solution

Please make sure you do not have any file level restore windows opened for this VM.

Please re-open the File Level Restore wizard, click next 2-3 times and then click ‘Cancel’.

If the state is still the same and you are unable to backup this VM, please create a file with a .sql extension containing the following:

update [BSessions] set overall_status = 0 where overall_status <> 2

update [BJobs] set control = 0

update [ObjectsInBackups] set [state] = 0 where [state]=2 or [state]=3

After creating the SQL script, follow these steps to reset the job:

1. Save the SQL file to local disk

2. Make sure that there are no jobs running as to not reset their status accidentally

3. Run the following command: sqlcmd -S COMPUTER\INSTANCE -d VeeamBackup -i

PATHTOSCRIPT\JobsReset.sql -o c:\resetresult.txt

where COMPUTER is the name of the computer with the database, INSTANCE is the name of instance (VEEAM for default installation), PATHTOSCRIPT is the path to the script.

After running this, restart the Veeam services.

KB ID: 1124
Product: Veeam Backup & Replication
Version: 4.x
Published: 2011-08-01
Last Modified: 2020-08-13

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