How to upgrade to version 5 if you are running Veeam Backup 3.x or 4.x.
If you are running Veeam Backup version 4.x, please make sure you have an updated license file before you upgrade.
To perform an upgrade of Veeam Backup & Replication server to version 5.0.2, you must be running version 4.x, 5.0 or 5.0.1 before following the steps below:
1. Ensure that the latest run for all existing jobs completed successfully. If some jobs have failed, re-run the failed jobs. Otherwise, job upgrade procedure may fail.
If you are planning to upgrade to the latest version from version 3.x, you will need to upgrade to version 4.1.2 first. Please contact support to obtain a download link for Veeam Backup version 4, and contact our sales team to obtain a version 4 license file.
After upgrading to version 4, please run all your jobs and make sure they complete successfully. You can now upgrade to version 5.