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- vSphere 5 Support
vSphere 5 Support
| KB ID: | 1311 |
| Product: | Veeam Backup & Replication |
| Version: | 5.x |
| Published: | 2011-10-21 |
| Last Modified: | 2020-08-13 |
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Challenge
Jobs do not run properly and restores do not work because infrastructure is currently on vSphere 5.
Cause
VDDK API calls used by Veeam Backup & Replication 5.x do not support vSphere 5.
Solution
Contact support at http://www.veeam.com/support-form.html and place a ticket requesting a patch for vSphere 5. Also, make sure that you are using the latest version of Veeam Backup & Replication, and that no jobs are running during the patching process. The latest version of Veeam Backup & Replication is 5.0.2.230.
More information
After patching, the version of Veeam Backup & Replication will not change (it will be 5.0.2.230), and you will not notice any difference in the GUI.
UPDATE:
If you have previously applied for the vSphere 5 patch, and are experiencing higher than normal CPU and/or drop in performance rates, please contact Support for an updated patch.
(This applies to cases when the patch had been applied prior to November 3, 2011.)
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