Upgrading Veeam Monitor 4.x to Veeam Monitor 5.0 64-bit version

KB ID:
1387
Product:
Veeam ONE
Version:
5.0.0.261
Published:
Last Modified:
2012-05-09

Challenge

Veeam Monitor fails while upgrading from version 4 to version 5 on a 64-bit operating system.

Cause

Upgrading Veeam Monitor from version 4 to version 5 is not supported for 64-bit operating systems.

Solution

A clean installation is required.

Please note that no historical performance will be lost, as Veeam Monitor retrieves all available historical performance data again when connecting to VMware vCenter server.

More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support.html

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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