Challenge
Veeam Monitor fails while upgrading from version 4 to version 5 on a 64-bit operating system.
Cause
Upgrading Veeam Monitor from version 4 to version 5 is not supported for 64-bit operating systems.
Solution
A clean installation is required.
Please note that no historical performance will be lost, as Veeam Monitor retrieves all available historical performance data again when connecting to VMware vCenter server.
More Information
If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support.html