Installed Reporter and Access is Denied

KB ID: 1486
Products: Veeam ONE
Version: 4.x
Last Modified: 2016-06-23


When trying to load Reporter for the first time, you receive the message when trying to view http://hostname:1239.

Access is Denied 

  Error message 401.2.: Unauthorized: Logon failed due to server configuration. Verify

that you have permission to view this directory or page based on the credentials you

supplied and the authentication methods enabled on the Web server. Contact the Web

server's administrator for additional assistance. 


This is a 401.2 error from IIS (no access).  


Per our user guide we require the following permissions.  

Required Permissions 

- To be able to access SQL backend data, the clients should be members of the Veeam Reporter Administrators or Veeam Reporter Viewers local groups on the Veeam Reporter Server console. To learn more about the user groups, see the Veeam Reporter User Groups section.


Per our user guide we require the following software versions.  

Required Software

Microsoft .NET Framework 3.5 or later

Microsoft Internet Information Services (IIS) 5.1 or later

Microsoft Internet Explorer 6.0 or later, or Mozilla Firefox 3.5 or later

Microsoft Office 2007 or later (some reports cannot be viewed with Excel 2003)

Microsoft Visio 2003 or later

PDF viewer

Note: If using IIS 7.0, you will need features: IIS 6.0 Management Compatibility, Windows Authentication support, ASP.NET 

Our user guide can be found here:


We also encourage local admin for the installation to make sure we have the correct permissions to install on top of IIS correctly.

5 / 5 (2 votes cast)

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Orphus system