How to revert Veeam Monitor v5 to the Free version

KB ID:
1559
Product:
Veeam ONE
Version:
5.0.0.261
Published:
Last Modified:
2013-01-15

Purpose

If you have a license installed for Veeam Monitor, information about it is available through the following registry path:

     HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Monitor for VMware\license

You should see the license's binary data there (see example below):

User-added image


You may need to remove the license and revert Veeam Monitor v5 to the free version.

Solution

Please follow the steps below in order to remove the license and revert Veeam Monitor v5 to the free version, if necessary:

1. Remove the following registry key:

          HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Monitor for VMware\license

2. Restart the "Veeam Data Collector Service" service.

3. Make sure that FreeLicense is enabled in the following registry key:

          HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Monitor for VMware\license


As the result, the free license will be enabled instead of the previously assigned license:

User-added image

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