https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IxNjIyIiwiaGFzaCI6ImUwMTM5ODAwLTcyMmUtNDZiNC04NzgxLTU2OWM3NzA1OTJlZSJ9
1-800-691-1991 | 9am - 8pm ET
Contact Sales Downloads Support Forums
EN

Setup was unable to install Microsoft XML 6.0 Parser

Challenge

When you try to install Veeam ONE Monitor Client on a Windows Server with the Remote Desktop Services role enabled, the following error occurs:

Setup was unable to install Microsoft XML 6.0 Parser, which required for Veeam ONE

User-added image

 

Cause

Setup is unable to install the application on a server with the Remote Desktop Services role enabled.

Solution

When the Remote Desktop Services role is enabled on a Windows Server, the Install Application on Remote Desktop Server option becomes available in the Programs section of the Control Panel. Veeam ONE Monitor Client should be installed using this option.

More information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support.html
KB ID:
1622
Product:
Veeam ONE
Version:
6.0.0.520
Published:
2012-05-28
Last Modified:
2020-08-13
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.
BACK TO KB SEARCH

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later
How can we assist you today?
How can we assist you today?
Happy Holidays!
Chat is offline now. Please fill out the form and we will call you back.
Technical
General and Licensing
Renewal
Sales
Partnership

Do you have an issue or need post-sales technical assistance?
*if you need help choosing the right product, please select "Sales" chat

Do you need guidance on the website, upgrade hints or help with your licenses/accounts?

Questions regarding your Veeam contract renewal? Contact us and learn how you can maximize your savings

Do you need additional license, pricing details, product information or have any other sales-related question?

Would you like to become our partner or do you need assistance as our existing partner?

Open a case
Start chat

We apologize, but this chat is not available at the moment

Start chat

We apologize, but this chat is not available at the moment

Start chat

We apologize, but this chat is not available at the moment

Start chat

We apologize, but this chat is not available at the moment

Privacy Notice. By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.
Technical
Open a case General and Licensing
Start chat Renewal
Start chat Sales
Start chat Partnership
Start chat
Back
Please leave a message
Send

Thank you for your request!

Veeam representative will get back to you shortly.

Contact us  new message chat icon animated chat icon

Our website uses cookies!

By continuing to use our website, you agree with our use of cookies in accordance with our Cookie Policy. You can reject cookies by changing your browser settings.

 

Stay up to date with Veeam product updates, latest news, and recent content.
By subscribing, you agree to receive communications about Veeam products, services and events. Your personal data will be managed by Veeam in accordance with the Privacy Policy. You can unsubscribe at any time.