Setup was unable to install Microsoft XML 6.0 Parser

KB ID:
1622
Product:
Veeam ONE
Version:
6.0.0.520
Published:
Last Modified:
2013-05-02

Challenge

When you try to install Veeam ONE Monitor Client on a Windows Server with the Remote Desktop Services role enabled, the following error occurs:

Setup was unable to install Microsoft XML 6.0 Parser, which required for Veeam ONE

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Cause

Setup is unable to install the application on a server with the Remote Desktop Services role enabled.

Solution

When the Remote Desktop Services role is enabled on a Windows Server, the Install Application on Remote Desktop Server option becomes available in the Programs section of the Control Panel. Veeam ONE Monitor Client should be installed using this option.

More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support.html

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

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