Setup fails with "Exception occurred. Info: System.Runtime.InteropService.COMException (0x80070422)"

KB ID:
1642
Product:
Veeam ONE
Version:
6.0.0.520
Published:
Last Modified:
2013-04-15

Challenge

Veeam ONE setup fails after you click Install Veeam ONE Server or Install Veeam ONE Client on the splash screen. The following error occurs:

Exception occurred. Info: System.Runtime.InteropService.COMException (0x80070422): The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
 

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Cause

Windows Management Instrumentation service is stopped and disabled.

Solution

Set startup type for Windows Management Instrumentation service to Automatic or Manual and start the service.
 
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More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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