Manually installing Dashboards and Report Packs as Extension Modules

KB ID: 1665
Products: Veeam ONE
Version: Since v6.0
Published:
Last Modified: 2016-11-15

Challenge

After installing Veeam ONE, you are missing specific dashboards and/or reports or do not have any dashboards and/or reports at all.  

Cause

This can be caused by any reason — from pre-installing the SQL database or installing Veeam ONE in the Advanced Mode, to missing installation files or the installer being corrupt and so on.

Solution

To manually install missing Dashboards and Report Packs as Extension Modules, follow the next steps:

  1. Mount the Veeam ONE image to the Veeam ONE Server (or extract files from the .ISO file to the local drive).

  2. Open the Veeam ONE Reporter Web UI, navigate to Configuration > Extension Modules and click the Install link:

    User-added image

  3. In the Choose File to Upload window, navigate to the Addins\ExtensionModules folder located in the Veeam ONE installation image directory (if you extracted .ISO files to a local drive, navigate to the Addins\ExtensionModules folder in the target directory):

    User-added image

  4. Install all necessary Report Packs one by one.

  5. Make sure that installed packs are available in the Extension Modules view of the Veeam ONE Reporter Web UI.


To install Extension Modules altogether: 

  1. Copy and place them into "%PROGRAMFILES%\Veeam\Veeam ONE\Veeam ONE Reporter Server" folder on Veeam ONE server.

  2. Restart Veeam ONE Reporter Server service. 

  3. Make sure these files disappear after the service restart.

More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support
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