Jobs missing from Enterprise Manager 6.5

KB ID: 1684
Product: Veeam Backup & Replication
Version: 6.5.0.106
Published: 2012-11-01
Last Modified: 2020-08-13
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Challenge

After upgrade to version 6.5.0.106 you no longer see jobs created in version 6.1 in Enterprise Manager

Cause


Solution

In order to resolve the issue perform the following steps:

1. Stop Veeam Backup Enterprise Manager service

2. Run the SQL script against VeeamBackupReporting database using SQL Server Management Studio:

 UPDATE [dbo].[Repl.Topology.BackupDbInstances]
SET [last_sync_usn] = 0
FROM [dbo].[Repl.Topology.BackupDbInstances] INNER JOIN [dbo].[Repl.Topology.BackupServers] ON [dbo].[Repl.Topology.BackupDbInstances].[id] = [dbo].[Repl.Topology.BackupServers].[current_db_id]
WHERE [dbo].[Repl.Topology.BackupServers].[ip_or_dns_name] IN ('ADDED_BACKUP_SRV_NAME1', 'ADDED_BACKUP_SRV_NAME2', …)

Make sure to replace the ADDED_BACKUP_SRV_NAMEi parameter with the name of your backup server. 

3. Start Veeam Backup Enterprise Manager service, all jobs will be added to Enterprise Manager on the next collection

More information

The issue is fixed in version 6.5.0.109, which can be found here:

http://www.veeam.com/vmware-esx-backup/download.html 

Instructions on how to apply a SQL script can be found here:

http://www.veeam.com/kb_articles.html/KB1443
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