VM is being processed in enCrash / crash consistent mode, Hyper-V 2012

KB ID:
1728
Product:
Veeam Backup & Replication
Version:
6.x
Published:
Last Modified:
2013-02-08

Challenge

If VM has outdated Integration services installed(for example from Hyper-V 2008R2) Hyper-V 2012 might allow only crash consistent snapshot mode. 
 
[28.01.2013 09:49:51] <01> Info     =================================================================================================================
[28.01.2013 09:49:51] <01> Info     VM                   | Clust. |  Host                     | Size        | Provisioned |  Snapshot Mode| Offhost proxies                                  
[28.01.2013 09:49:51] <01> Info     =================================================================================================================
[28.01.2013 09:49:51] <01> Info     CTC4-EX              | yes    |  ctchost2                 | 1.0 TB      | 195.8 GB    |        enCrash|                     

Cause

Integration services are outdated
 

Solution

Perform an upgrade of Integration Services. Guest OS restart is required.

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