The Community Event for Data Recovery Experts

Watch for FREE to expand your cloud and security skills

On-demand event

Error “Please install Microsoft Visual C++ 2010 SP1 Redistributable Package and try again.” when attempting to install Veeam Backup & Replication Cloud Edition

KB ID: 1754
Product: Veeam Backup & Replication
Version: 6.5, 7
Published: 2013-05-06
Last Modified: 2020-08-13
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

When attempting to install Veeam Backup & Replication Cloud Edition application you receive a message saying “Please install Microsoft Visual C++ 2010 SP1 Redistributable Package and try again.”, even though you may already have it installed.
User-added image
User-added image

 

Solution

Veeam Backup & Replication will install the C++ 2010 package automatically; though if you install the X64 version and then try to install Cloud Edition, you will get this error.

To resolve this issue, you will need to download and install the X86 (32Bit) version of the Microsoft Visual C++ 2010 SP1 Redistributable Package from Microsoft’s website. http://www.microsoft.com/en-us/download/details.aspx?id=8328
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.