https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IxNzY3IiwiaGFzaCI6IjNkYzE1MDgwLWMyMDUtNDRlMi05MGNkLTQ3NTc3NjU4MzVkYiJ9
Failed to create instance of DOMDocument
Challenge
All jobs fail to create an RPC connection with the error:
[15.05.2013 02:36:12] < 0> Error Error code: 0x80040154
[15.05.2013 02:36:12] < 0> Error Failed to create instance of DOMDocument
[15.05.2013 02:36:12] < 0> Error Error code: 0x80040154
[15.05.2013 02:36:12] < 0> Error Failed to create instance of DOMDocument
Cause
There is a known issue with the Veeam Transport service that can cause the above error when attempting to open new RPC connections.
Solution
There is a hotfix for this which require version 6.5.0.144 (6.5 patch 3) which can be acquired from support.
Rebooting of the proxy and Veeam Console servers or restarting the Veeam Backup Transport/Veeam Backup Proxy services can temporarily alleviate this issue as well.
Rebooting of the proxy and Veeam Console servers or restarting the Veeam Backup Transport/Veeam Backup Proxy services can temporarily alleviate this issue as well.
KB ID:
1767
Product:
Veeam Backup & Replication
Version:
6.5
Published:
2013-06-04
Last Modified:
2020-08-13
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