Failed to create instance of DOMDocument
| KB ID: | 1767 |
| Product: | Veeam Backup & Replication |
| Version: | 6.5 |
| Published: | 2013-06-04 |
| Last Modified: | 2020-08-13 |
Challenge
All jobs fail to create an RPC connection with the error:
[15.05.2013 02:36:12] < 0> Error Error code: 0x80040154
[15.05.2013 02:36:12] < 0> Error Failed to create instance of DOMDocument
[15.05.2013 02:36:12] < 0> Error Error code: 0x80040154
[15.05.2013 02:36:12] < 0> Error Failed to create instance of DOMDocument
Cause
There is a known issue with the Veeam Transport service that can cause the above error when attempting to open new RPC connections.
Solution
There is a hotfix for this which require version 6.5.0.144 (6.5 patch 3) which can be acquired from support.
Rebooting of the proxy and Veeam Console servers or restarting the Veeam Backup Transport/Veeam Backup Proxy services can temporarily alleviate this issue as well.
Rebooting of the proxy and Veeam Console servers or restarting the Veeam Backup Transport/Veeam Backup Proxy services can temporarily alleviate this issue as well.
| KB ID: | 1767 |
| Product: | Veeam Backup & Replication |
| Version: | 6.5 |
| Published: | 2013-06-04 |
| Last Modified: | 2020-08-13 |
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