Backup server disconnection issue after using Configuration Backup option

KB ID:
1837
Product:
Veeam ONE
Version:
7.0
Published:
Last Modified:
2013-12-02

Challenge

Permanent Backup server disconnections. VeeamDCS.log contains records like:

"A database error (code:0x80040E2F, ) has occured in context of INSERT INTO monitor.BpJob
"Error record 1 of 2: The statement has been terminated."
"Error record 2 of 2: Violation of PRIMARY KEY constraint 'PK_BpJob'. Cannot insert duplicate key in object 'monitor.BpJob'. The duplicate key value is (559a6208-5d3d-4323-bcf9-49a071e9575f, 137)."

Cause

Using the Configuration Backup restore option on the Backup server causes job records conflict in the Veeam One database. 

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Solution

Manually recreate all Veeam Backup&Replication jobs.

More Information

The fix will be included in the next release.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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