Patch for Veeam Backup & Replication fails to install. Access is denied.
| KB ID: | 1920 |
| Product: | Veeam Backup & Replication |
| Version: | 7.x, 8.x, 9.x |
| Published: | 2014-08-22 |
| Last Modified: | 2020-08-13 |
Challenge
Patch for Veeam Backup & Replication fails to install with the following error:
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Cause
Windows Process Activation Service (WAS) is not started on the Veeam Backup server.
Solution
- Start the Windows Process Activation Service (WAS).
- Make sure that World Wide Web Publishing Service (W3SVC) is also started.
- Open the Internet Information Services (IIS) Manager, locate the VeeamBackup site and start it:
- Run the Patch installer again.
| KB ID: | 1920 |
| Product: | Veeam Backup & Replication |
| Version: | 7.x, 8.x, 9.x |
| Published: | 2014-08-22 |
| Last Modified: | 2020-08-13 |
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