Network adapter driver is not loaded when booting from recovery media

KB ID: 2133
Products: Veeam Endpoint Backup
Version: 1.x
Published:
Last Modified: 2016-05-23

Challenge

When booting from Veeam Recovery Media, the network driver fails to boot. Manual driver injection returns "NO DEVICE ID" error and also fails.

Cause

The drivers required for Intel 219 series network adapter do not work in WinRE environment.

Solution

As a workaround, you can restore from backups on a local storage or, alternatively, try using a different network adapter.

More Information

To open a support case, go to Veeam Endpoint Backup Control Panel > Support > Technical Support.
4 / 5 (4 votes cast)

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