multi-OS restore fails on Hyper-V 2008R2

KB ID: 2134
Product: Veeam Backup & Replication
Version: 8u2, 8u3, 9
Last Modified: 2016-06-01


To restore individual files and folders from file systems other than Microsoft Windows, you can use the multi-OS File-Level Restore wizard. To restore files from VM guest OS, Veeam Backup & Replication uses a proxy appliance. The proxy appliance is a helper VM running a stripped down Linux kernel that has a minimal set of components. When the appliance is booting up you may open a console and see the following message:

Unable to obtain settings by DHCP for interface eth0: ... No such device


This is a bug in the Linux kernel of the appliance that occurs only in Hyper-V 2008 R2.


This is known issue which will be fixed in the next version of Veeam Backup & Replication.

There are two possible workarounds currently :

  1. Update your Hyper-V server to Windows 2012 R2

  2. Use Instant Recovery, connect VM to an isolated network and retrieve needed files in any convenient way

More Information

0 / 5 (0 votes cast)

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Orphus system