Standalone Tape Fails All Operations

KB ID: 2142
Product: Veeam Backup & Replication
Version: 9.x
Published: 2016-07-12
Last Modified: 2020-08-13
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

Tape fails inventory, erase (short or long), or any backups.

Cause

Standalone tape drive reports Empty MTF, or unable to read header on tapes that are brand new, or even when they are erased using native vendor tools.

Solution

The block size being used for the tape drive needs to be set to 65536 within Veeam:
 
  1. Go to Tape Infrastructure within the Veeam GUI.
  2. Expand the tree to display the tape drive(s).
  3. Right-click the drive, click Properties.
  4. In the drop-down box for Block size, choose 65536.
 
Test tape operations after to confirm resolved.
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.