Backups to a cloud provider may fail with the above error message. The X/Y/Z letters denote actual UUIDs that would be listed.
The database has invalid data contained in the new cache table.
ALWAYS BACK UP YOUR DATABASE PRIOR TO PERFORMING ANY DATABASE MODIFICATIONS
To back up your database, see http://www.veeam.com/kb1471
Once you have obtained a backup of your database, perform the following actions:
- Connect to the SQL Instance hosting the Veeam Database. This can be found in RegEdit in HKEY_LOCAL_MACHINE\Software\Veeam\Veeam Backup and Replication\ under SqlServerName and SqlInstanceName
- Right click the VeeamBackup database, and select ‘New Query’
- Run: delete from [cachedobjectsidmapping]
- Rescan the cloud repository. This will rebuild the table.
Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.