Repository does not exist

KB ID: 2349
Product: Veeam Backup for Microsoft Office 365
Version: 1.5
Published:
Last Modified: 2017-10-24

Challenge

When trying to delete a repository, you receive a "the Repository does not exist: <GUID>" error.

Cause

The problem occurs when trying to delete a repository after upgrading from VBO 1.0 to 1.5, if the service was running under a domain account and the repository was located on an SMB share. After upgrading to v1.5, the services run under the local system account.

Solution

Give the account running the services on your VBO server access rights to the repository, and then delete it.

More Information

If the above solution does not resolve the issue, please contact Veeam Support.

Please be aware that starting from September 2018 downloading updates will require an active contract for the corresponding product.

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