How to re-assign existing Tenant Backup Resources

KB ID: 2368
Product: Veeam Cloud Connect
Version: 8.x, 9.x
Published: 2017-11-01
Last Modified: 2020-08-13
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Challenge

Tenant backup resources need to be re-assigned or rebuilt. There are existing backup files for the tenant that need to be kept and re-used.

Solution

Perform the following steps:
  1. Disable the tenant account.
  2. Remove tenant backup resources.
  3. Re-add tenant backup resources, give a new friendly name. It'll say that the folder already exists, just click yes.
  4. Re-enable tenant account.
  5. Rescan provider on tenant side.
  6. Rescan 'new' repository.
  7. Edit job(s), change 'storage' to be the 'new' repository. Click Map Backup and select the appropriate backup chain.
  8. Remove 'old' repository from tenant backup infrastructure.
  9. Run the job.
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