1-800-691-1991 | 9am - 8pm ET

How to re-assign existing Tenant Backup Resources


Tenant backup resources need to be re-assigned or rebuilt. There are existing backup files for the tenant that need to be kept and re-used.


Perform the following steps:
  1. Disable the tenant account.
  2. Remove tenant backup resources.
  3. Re-add tenant backup resources, give a new friendly name. It'll say that the folder already exists, just click yes.
  4. Re-enable tenant account.
  5. Rescan provider on tenant side.
  6. Rescan 'new' repository.
  7. Edit job(s), change 'storage' to be the 'new' repository. Click Map Backup and select the appropriate backup chain.
  8. Remove 'old' repository from tenant backup infrastructure.
  9. Run the job.
KB ID: 2368
Product: Veeam Cloud Connect
Version: 8.x, 9.x
Published: 2017-11-01
Last Modified: 2020-08-13
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.


error icon

Oops! Something went wrong.

Please go back try again later.