https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IyNDEyIiwiaGFzaCI6ImQ2ZjdkMDQ4LTllNzQtNGE5Yi1hYTU1LWYxZTg1OGI4ODg2MiJ9
Cannot browse backups of Office 365 mailboxes that have been made in December
| KB ID: | 2412 |
| Product: | Veeam Backup for Microsoft Office 365 |
| Version: | 1.5 |
| Published: | 2017-12-05 |
| Last Modified: | 2020-08-13 |
Challenge
Cannot browse backups of Office 365 mailboxes that have been made in December 1-8, 2017.
Solution
1. Make sure you have Veeam Backup for Office 365 version 1.0.0.912 or 1.5.0.1099
2. Download and unpack hotfix here
3. Install VeeamBackupOffice365_1.5.0.1309.msi and VeeamExplorerExchange_9.6.0.1308.msi
4. Confirm the backup can be browsed
If there are any remote proxies in use:
1. After both .msi files are installed, stop Veeam Backup Proxy for Microsoft Office 365 Service on the Remote Proxy Server
2. Copy all files (C:\Program Files\Veeam\Backup365\Packages\Proxy) from Server that has Veeam Backup for Microsoft Office 365 Service running to remote Proxy (C:\Windows\Veeam\Backup365Proxy)
3. Start Veeam Backup Proxy for Microsoft Office 365 Service
4. Confirm the backup can be browsed
2. Download and unpack hotfix here
3. Install VeeamBackupOffice365_1.5.0.1309.msi and VeeamExplorerExchange_9.6.0.1308.msi
4. Confirm the backup can be browsed
If there are any remote proxies in use:
1. After both .msi files are installed, stop Veeam Backup Proxy for Microsoft Office 365 Service on the Remote Proxy Server
2. Copy all files (C:\Program Files\Veeam\Backup365\Packages\Proxy) from Server that has Veeam Backup for Microsoft Office 365 Service running to remote Proxy (C:\Windows\Veeam\Backup365Proxy)
3. Start Veeam Backup Proxy for Microsoft Office 365 Service
4. Confirm the backup can be browsed
| KB ID: | 2412 |
| Product: | Veeam Backup for Microsoft Office 365 |
| Version: | 1.5 |
| Published: | 2017-12-05 |
| Last Modified: | 2020-08-13 |
Couldn't find what you were looking for?
Below you can submit an idea for a new knowledge base article.
Report a typo on this page:
Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!
Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!
Spelling error in text
Knowledge base content request
