HCL - Panzura - Freedom NAS

Veeam Backup & Replication
Last Modified:



Product Information:

Company name: Panzura, Inc.
Product Family: Freedom NAS
Status: Veeam Ready - Repository*
Classification Description: Verified backup storage that supports all Veeam backup and restore features.

*This Veeam Ready test was performed with an SSD/Flash configuration. As such, this classification only applies to similar configurations in which the same amount or more SSD drives. The use of non-SSD drives may negatively impact performance.


Product Details:

Model number: 5500
Storage Category: Cloud-out NAS Storage
Drive quantity, size, type: 12 - 800GB, SAS SSD
Storage configuration: RAID50 via automatic software configuration
Firmware version:
Connection protocol and speed: SMB, 2 x 10GbE
Additional support: All models and configurations of Freedom NAS with specifications equivalent or greater than the above

General product family overview:

Panzura FreedomTM is an intelligent hybrid cloud storage solution underpinned by Panzura CloudFS. Panzura CloudFS is a scale-out, distributed file system purpose-built for the cloud. Programmatically accessible through REST APIs, it utilizes high performance flash in the data center, and integrates the cloud for economics, scalability, and durability. Unlike NAS, it scales globally across multiple sites and multiple clouds.


Veeam testing configuration:

Note: The following settings were used by the vendor to meet Veeam Ready testing requirements and should not be considered best practices. Additional changes or settings may be needed to meet the storage efficiency or performance needs for each environment. For each setting, reference links are provided for further clarification.

Veeam Build Number:

Job Settings:

Deduplication: Enabled (Default)
Compression: Optimal (Default)
Storage Optimization: Local Target (Default)

Repository Settings:

Repository Type: Shared Folder
Align backup file blocks:  Enabled
Decompress before storing:  Disabled (Default)
Per-VM Backup Files:  Enabled

Vendor recommended configuration:

Hardware Settings: The default configuration enables auto-tuning for all Panzura settings, which work well with the Veeam application. The caching policy should be set to pinned (as opposed to autotune) to ensure the administrator controls which backup sets are available locally. All Veeam backup data must be pinned locally to ensure fast restores and effective data operations within Veeam, without cloud reads.

More Information

This storage system has a feature which allows older data to be offloaded to object storage. Object storage gateway appliances that are used to store backup data in filer (CIFS/NFS) or block device mode (iSCSI/FC/SAS) are not supported if the backup data is offloaded to object storage and is no longer stored directly on the appliance. If there is a need to offload restore points to a remote site, the only supported way is to use Capacity Tier or Backup to Tape jobs. Please find additional details here.

SMB write-through is supported on this platform and was used in the Veeam Ready testing. You must enable the SMB write-through setting on the storage to avoid issues that are described in the following knowledge base entry: KB3124.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.


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