Set the VAC agent service account to “localsystem
” and restart the agent service.
If there are any restrictions in the environment that require services to run under a certain user, make sure the VAC agent service account has both Local Administrator and Veeam Backup Administrator roles.
To find which account is in use:
- Open the services snap-in on Veeam Cloud Connect server and locate the Veeam Management Agent service.
- Right-click on it > Propeties > Log On tab.
To check whether the account is added to Veeam Backup Administrators
- Open Veeam Cloud Connect console.
- Click the menu button in the upper left corner > Users and Roles.