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- How to disable TLS 1.0 with no impact on Veeam ONE functionality
How to disable TLS 1.0 with no impact on Veeam ONE functionality
| KB ID: | 2697 |
| Product: | Veeam ONE |
| Version: | 9.5 Update 3 |
| Published: | 2018-07-31 |
| Last Modified: | 2020-08-13 |
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Challenge
There are several issues could occur after disabling TLS 1.0 protocol on the Veeam ONE server:
- Veeam ONE 9.5 server may lose a connection to the SQL Server for runtime operations
- Veeam ONE 9.5 server may lose a connection to the SQL Server during the initial installation
- “Veeam Licensing” web server is unavailable when only TLS 1.2 protocol is enabled
- Veeam ONE Reporter website doesn’t work when only TLS 1.2 protocol is enabled
Cause
TLS 1.0 is no longer officially supported.
Solution
1. Veeam ONE server may lose a connection to the SQL Server for runtime operations
Solution: install an updated SQL Server Native Client (11.0) to the Veeam ONE server machine
2. Veeam ONE server may lose a connection to the SQL Server during the initial installation
Solution: use https://www.veeam.com/KB2265
3. “Veeam Licensing” web server is unavailable when only TLS 1.2 protocol is enabled
Solution: enable TLS 1.1
4. Veeam ONE Reporter website doesn’t work when only TLS 1.2 protocol is enabled
Solution: enable TLS 1.1 or explicitly activate “DES” cipher support on the Veeam ONE server machine
Solution: install an updated SQL Server Native Client (11.0) to the Veeam ONE server machine
2. Veeam ONE server may lose a connection to the SQL Server during the initial installation
Solution: use https://www.veeam.com/KB2265
3. “Veeam Licensing” web server is unavailable when only TLS 1.2 protocol is enabled
Solution: enable TLS 1.1
4. Veeam ONE Reporter website doesn’t work when only TLS 1.2 protocol is enabled
Solution: enable TLS 1.1 or explicitly activate “DES” cipher support on the Veeam ONE server machine
More information
Should you have any questions, contact Veeam Support.
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