Considerations for Office 365 organizations with no SharePoint Online or OneDrive for Business plans.
Challenge
- To add such organization into Veeam Backup for Microsoft Office 365, the SharePoint Administrator role must still be assigned to a user you add an organization with. Otherwise you would see the following error: “Role is not assigned”
- Backup jobs will fail with the error “The remote name could not be resolved: 'example-admin.sharepoint.com'”.
Solution
- To solve the “Role is not assigned” issue:
The role can be assigned within Microsoft 365 admin center at https://portal.office.com. Unchecking “SharePoint Server” checkbox will not skip this check. However, when you upgrade from a previous version, the organization is not re-checked, which will eventually cause an issue from the point 2; hence the role still must be added. - To solve the “The remote name could not be resolved: 'example-admin.sharepoint.com'” issue:
Site and OneDrive types of items must be excluded from all backup jobs through the processing options, else the job will fail with the error Please refer to our User Guide for steps.
Couldn't find what you were looking for?
Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!
Spelling error in text
Do you have an issue or need post-sales technical assistance?
*if you need help choosing the right product, please select "Sales" chat
Do you need guidance on the website, upgrade hints or help with your licenses/accounts?
Questions regarding your Veeam contract renewal? Contact us and learn how you can maximize your savings
Do you need additional license, pricing details, product information or have any other sales-related question?
Would you like to become our partner or do you need assistance as our existing partner?
We apologize, but this chat is not available at the moment
We apologize, but this chat is not available at the moment
We apologize, but this chat is not available at the moment
We apologize, but this chat is not available at the moment
Veeam representative will get back to you shortly.
