"No relevant data found" message in backup reports in Veeam Management Pack

KB ID: 2826
Product: Veeam Management Pack for System Center
Version: 8.0 Update 5, 8.0 Update 6
Published:
Last Modified: 2018-12-14

Challenge

After the upgrade to Veeam MP 8.0 Update 5 (8.0.0.2451) or Veeam MP 8.0 Update 6 (8.0.0.2467), Veeam Backup&Replication related reports in Veeam Management Pack result in displaying incorrect data or “No relevant data found” message.

For example, all or part of VMs included in Protected VMs report, shown as Unprotected.
 

Cause

In some cases, one of the database tables related to Veeam Backup monitoring is not upgraded properly during the applying Veeam Management Pack 8.0 Update 5 or Veeam Management Pack 8.0 Update 6.

Solution

In case Veeam Management Pack 8.0 Update 5 (8.0.0.2451) is currently installed in your environment, upgrade to Veeam Management Pack 8.0 Update 6 (8.0.0.2467) first following this KB article, then proceed with troubleshooting.

In case Veeam Management Pack 8.0 Update 6 (8.0.0.2467) is already installed in your environment:
 
1) Download the archive file with the hotfix.
2) Unzip the archive.
3) Import Veeam Backup Monitoring management pack via SCOM > Administration > Management pack > Import Management Packs.
4) Ensure that Veeam Backup Monitoring management pack imported successfully and its build number changed to 8.0.0.2473 in SCOM view.

Please note that this fix is compatible with Veeam Management Pack 8.0 Update 6 (8.0.0.2467) only.
Please note that after applying the hotfix you should wait until daily backup jobs finish +1 hour, the new data will be inserted into the database and report will display correct results.

More Information

[[DOWNLOAD|DOWNLOAD THE HOTFIX|https://www.veeam.com/download_add_packs/vmware-microsoft-esx-monitoring/kb2826/]]

MD5 checksum for KB2826.zip is 20877D282BEAFA52E29C3C950F44352D

Should have any questions, contact Veeam Support.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

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