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A parameter cannot be found that matches parameter name 'GroupMailbox'”

KB ID: 2828
Product: Veeam Backup for Microsoft Office 365, Veeam Backup for Microsoft Office 365 Community Edition
Version: 2.0
Published: 2018-12-16
Last Modified: 2020-08-13

Challenge

Any jobs configured to backup groups fail with “A parameter cannot be found that matches parameter name 'GroupMailbox’”

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Cause

To be able to backup group mailboxes with Veeam Backup for Office 365 version 2.0 a new permission is required. So, the job fails because the account used to add the organization has insufficient privileges to access the group mailbox. This applies to any type of job so long as the group mailbox is enabled for backup.

Solution

Add either Mailbox Search or Mail Recipients permission on the account used to add your organization as shown below:

User-added image
KB ID: 2828
Product: Veeam Backup for Microsoft Office 365, Veeam Backup for Microsoft Office 365 Community Edition
Version: 2.0
Published: 2018-12-16
Last Modified: 2020-08-13

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