Jobs fail with "The host is not licensed for this feature" error message after upgrade to Veeam Backup & Replication 9.5 Update 4

KB ID:
2875
Product:
Veeam Backup & Replication
Version:
9.5.4.2615
Published:
Last Modified:
2020-05-07

Challenge

After upgrading Veeam Backup & Replication to version 9.5 Update 4, backups of VMs from ESXi 5.0 and 5.1 licensed with VMware Essentials licensing start to fail with the following error: "VDDK error: 16064 (The host is not licensed for this feature)".

Cause

Regression in the VMware VDDK 5.5.5 specific to vSphere ESXi 5.0 or 5.1 hosts which are licensed with the VMware Essentials license.

Solution

 Please install a private fix to address this issue:

  1. Depends on you version please download private fix and extract on the Veeam Backup Server. 
  2. Right-click on the installation file and click "Run as administrator"
  3. Go through the wizard to install private fix.
  4. Relaunch Veeam Backup Console and let Veeam automatically update hosts added to the Veeam server.
NOTE: There is no need to stop Veeam services.
 

More Information

[[DOWNLOAD|DOWNLOAD HOTFIX FOR UPDATE 4|https://www.veeam.com/download_add_packs/vmware-esx-backup/kb2875]]
MD5 for veeam_backup_9.5.4.2615.update4_kb2875.exe: b02cd8c24b68a750eff9bc9e734dcec8
SHA-1 for veeam_backup_9.5.4.2615.update4_kb2875.exe: b38b3e4e985239e6369356de4273f0001c00e607

[[DOWNLOAD|DOWNLOAD HOTFIX FOR UPDATE 4a|https://www.veeam.com/download_add_packs/vmware-esx-backup/9.5.4.2753.update4a_kb2875/]]
MD5 for veeam_backup_9.5.4.2753.update4a_kb2875.exe: bb553daf9515178131e4017f48295adc
SHA-1 veeam_backup_9.5.4.2753.update4a_kb2875.exe for 191bcd10bf4682ac0713bf5a53189ef2245cd5eb

[[DOWNLOAD|DOWNLOAD HOTFIX FOR UPDATE 4b|https://www.veeam.com/download_add_packs/vmware-esx-backup/kb2875_1]]
MD5 for veeam_backup_9.5.4.2866.update4b_kb2875.exe: c221beb5599870068cc37ea7afc91ec4
SHA-1 for veeam_backup_9.5.4.2866.update4b_kb2875.exe: 03ffd3a39e877d420f390bf112c934693f3de114

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

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