Backup Job fails with "This functionality requires using paid Veeam Agent edition" error or Agents discovery session fails with "Remote deployment and management is available for licensed agents only" Error.

KB ID: 3024
Product: Veeam Agent for Microsoft Windows
Veeam Backup & Replication
Version: 9.5.4.x
Published: 2019-10-17
Last Modified: 2020-08-13
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Challenge

  • The following error appears during the backup job session, then the backup job fails: This functionality requires using paid Veeam Agent edition.
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  • The following error appears during the agents discovery session, then the job fails: Remote deployment and management is available for licensed agents only. Please change your backup server settings to allow managed agents to consume the license, then perform a protection group rescan.
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Cause

Veeam Agents that are functioning in the Free mode cannot connect to the Veeam backup server.

Solution

Allow free Veeam Agents to obtain license from the backup server. To learn more, see the Managing Instance Consumption by Veeam Agents section in the Veeam Agent for Microsoft Windows User Guide.

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