Veeam Agent for Microsoft Windows 4 (build 4.0.0.1811) cumulative patch KB3214

KB ID:
3214
Product:
Veeam Agent for Microsoft Windows
Version:
4.0.0.1811
Published:
Last Modified:
2020-06-30

Challenge

Veeam Agent for Microsoft Windows 4.0 (build No. 4.0.0.1811) cumulative patch KB3214.

Cause

This patch is intended only for the Veeam Agent for Microsoft Windows version 4.0, build No. 4.0.0.1811.
Check that you are running the Veeam Agent for Microsoft Windows build No. 4.0.0.1811 prior to installing this cumulative patch KB3214.

  • If Veeam Agent is functioning in the standalone mode, check build number in the Veeam Agent control panel. For details, see the Checking for New Product Versions and Updates section in the Veeam Agent for Microsoft Windows User Guide.
  • If Veeam Agent is functioning in the managed mode, check build number in the Protection Group settings. For details, see the Viewing Properties section in the Veeam Agent Management Guide.

Mind that the build number remains the same after the patch installation.
 

Resolved Issues

Cumulative patch KB3214 provides a set of bug fixes listed below:

  • A Veeam Agent backup job targeted at the Microsoft OneDrive cloud storage fails with the following error:
    Key not found Failed to establish connection to OneDrive Agent failed to process method {Cloud.AddConnection} (for details, see KB3139).
  • A backup policy apply fails with "Cannot find a living volume by the name" if a a policy pointed to a USB External Drive.
  • A backup policy apply fails with "Failed to autoselect backup cache location: no volume meets requirements" if the only volume candidate is system and boot volume simultaneously.
  • In rare circumstances, Veeam Agent does not inherit proper statistic flag.

Solution

To install the cumulative patch KB3214 on a machine with a standalone Veeam Agent for Microsoft Windows installation, do the following:

  1. Download veeam_agent_4.0.0.1811.cumulativefix_TF220985.zip and unzip the veeam_agent_4.0.0.1811.cumulativefix_TF220985.exe file.
  2. Execute veeam_agent_4.0.0.1811.cumulativefix_TF220985.exe as Administrator.

To install the cumulative patch KB3214 on a machine with a Veeam Agent for Microsoft Windows installation managed by Veeam Backup & Replication, do the following:

  1. Download veeam_agent_4.0.0.1811.cumulativefix_TF220985.zip, unzip the veeam_agent_4.0.0.1811.cumulativefix_TF220985.exe file, and place it in any temporary place on the Veeam Backup & Replication backup server.
  2. Create the following directory on the Veeam Backup & Replication backup server: C:\Program Files\Veeam\Veeam Distribution Service\Fixes\vaw\KB.220985.
  3. Copy the patch exe file to the directory created in the previous step.
  4. Rescan the protection group with Veeam Agents that you want to update. For details, see the Rescanning Protection Group section in the Veeam Agent Management Guide.

More Information

[[DOWNLOAD|DOWNLOAD PATCH|https://www.veeam.com/download_add_packs/backup-agent-windows/kb3214]]

MD5: CC108B92FD601D60C54533BBCC48AD32
SHA-1: 8A41FE6790F4A047EBF604E71BCADB366E3E72A0

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

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