Veeam® Agent for Linux a simple backup agent for Linux, designed to ensure the Availability of your Linux server and workstation instances, whether they reside in the public cloud or on-premises.
It is a standalone product and is not part of Veeam Backup & Replication™ or Veeam Availability Suite™. While Veeam Agent for Linux (all versions) optionally integrates with Veeam Backup & Replication, it is a standalone product that does not require the purchase of any other Veeam products to work. When combined with Veeam Availability Suite*, Veeam Agent for Linux** delivers the ability to manage and protect ALL workloads — virtual, physical and cloud — from a single Veeam pane of glass.
Customers can use the FREE version of Veeam Agent for Linux to back up Linux-based physical servers, workstations and public cloud workloads. However, the FREE version does not include server-specific backup features.
Workstation and Server licenses of Veeam Agent for Linux are also available. Workstation and Server licenses include 24.7.365 technical support, and Server licenses also include server-specific features (e.g., application-aware processing, support for multiple jobs, etc.), making these licenses better suited to enterprise-level requirements.
FREE licenses of Veeam Agent for Linux will be supported through Veeam’s FREE product support policy. According to this policy, Veeam will attempt to provide support for users, but does not provide response goals or response guarantees for this service. If you experience an issue with the FREE product, please submit it for our review in the dedicated forum, Veeam Agent for Linux.
Workstation and Server licenses of Veeam Agent for Linux include 24.7.365 technical support for the term of the purchased license — from one (1) year to five (5) years.
If you believe the issue is not specific to Veeam Agent for Linux (for example, a general Veeam backup repository issue), and you have an active maintenance agreement, you can open a support case normally regardless of if the issue is related to Veeam Agent for Linux or Veeam Backup & Replication.
If the issue is related to Veeam Agent for Linux and you are using a free license, please refer to the dedicated forum, Veeam Agent for Linux.