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Veeam Backup for Salesforce

Salesforce Backup and Recovery Solution

Protect and restore Salesforce data and metadata

  • Deploy on-premises or in the cloud
  • Recover exactly what you need, when you need it
  • Custom-engineered for Salesforce data and metadata
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Free, full functionality for 30 days

#1 Modern Data Protection

Backup Salesforce Data Effortlessly With Veeam

Many organizations don’t believe that Salesforce needs to be protected; that their data and metadata are safe in a cloud somewhere. We disagree – and so does Salesforce.

Salesforce data backup is critical for preventing data loss, ensuring compliance and enabling fast recovery.

Protect Salesforce the Veeam Way

Veeam Backup for Salesforce eliminates the risk of losing your data and metadata due to human error, integration issues or other Salesforce data loss scenarios. We provide a comprehensive, purpose-built Salesforce backup solution, giving you the ability to recover from data loss with speed and confidence.
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Complete Control

Deploy your Salesforce backup anywhere you choose, strategically separating your backup from the source to avoid backup and storage lock-in.

Flexible Recovery

Recover exactly what you need with intelligent recovery options for bulk and granular restore scenarios.

Purpose-Built Backup Solution

A custom-engineered Salesforce backup solution specifically for Salesforce data and metadata, with granular scheduling, near-continuous backup and efficient use of Salesforce APIs.

Salesforce Data Loss is More Common Than You Think

Only 24%
of organizations are confident they could restore their Salesforce data after a bad import.
39 Hours
The average time it would take to recover 100 Salesforce accounts and their related records.
Only 11%
of IT professionals have reached their Salesforce data retention mandates.
of IT experts are concerned about human-error-related Salesforce data loss.

Why Backup Salesforce?

Organizations rarely think about backing up their Salesforce data until it is too late. Eventually, there will be some sort of incident - an accidental deletion, data loader mishap, or integration error - that will cause business-critical data loss. When this happens to you, how quickly will you be able to recover? 

Protecting Salesforce is a Shared Responsibility. Even though Salesforce manages the infrastructure, it is your responsibility to protect your organization from Salesforce data loss and corruption. 

Salesforce agrees with this: “It is important for Salesforce customers to develop a routine data backup strategy as part of their overall data management and security model.”

Veeam Backup for Salesforce makes backup and recovery a breeze. Don’t wait until it’s too late; run backups and protect your Salesforce data and metadata in minutes.

Cr diagram for vbsf webpage Salesforce backup perception versus reality. You need to back up Salesforce data and metadata.

Confidently Backup and Restore Your Salesforce Data

Salesforce backup and recovery from Veeam gives you what others can’t: complete access and control. You control your backups, and you choose the storage.


Purpose-built to backup and restore Salesforce data and metadata.

Fast and Flexible Recovery

Recover Salesforce records, hierarchies, fields, files and metadata.

Secure Your Data

Own your data and run your backup environment anywhere: on-premises, in AWS, in Microsoft Azure and more.

Salesforce Business Applications

Extending support of the Salesforce platform, including Salesforce Government and Education Clouds, Field Service, CPQ, Person Accounts and managed packages.

Custom Scheduling

Set granular backup schedules and retention settings at the object level.

Sandbox Seeding

Restore to your sandbox with data from production or from another sandbox.

Salesforce SSO and MFA

Enable role-based access for backup and restore operators via Salesforce to simplify and improve the security of your operations.

Simplified Management

Manage backup policies for several Salesforce organizations from one console.

Incremental Changes

With incremental sync and flexible scheduling, you can back up your Salesforce data almost continuously.

Simple and Easy-to-Use UI

Click, click, click and done. Run backup policies and restore jobs in minutes.

See and Compare

See versions of records and metadata and quickly compare them with production.

Restore Hierarchy

Granularly restore linked child objects to any record. Parent records can also be restored.

Latest release

Veeam Backup for Salesforce

Support of Government and Education Clouds

Salesforce SSO and MFA configuration

Sandbox Seeding and enhanced restores


Backup and Recovery on Your Terms

Veeam Backup for Salesforce allows you to choose what you backup and when, while offering filters to restore only the versions needed.

Backup Every Day or Every Hour, the Choice Is Yours

With incremental sync and flexible scheduling, you can backup as often as you want.

Quickly Filter and Search for What You Need

Easily identify differences between production and your Salesforce backup data making recovery easy.

Be as Granular as Necessary When Creating the Perfect Schedule for Your Business

Set your backup jobs to run at any schedule and even customize them at an object level.

Quick Restoring Allows You To Meet Your RTOs (Recovery Time Objectives)

Recover from data loss in a fast, flexible way.

Enable Easy Testing and Developing for Your Salesforce Environment

Restore to your sandbox with data from production or from another sandbox, with better control over hierarchy restore.

Packaging Options

Veeam Backup for Salesforce Pricing 

Veeam keeps it simple with a licensing structure that aligns with your Salesforce usage.

Veeam Backup for Salesforce is available in 1- to 5-year annual subscriptions. Licenses are sold per Salesforce user license (with a required minimum purchase of 10 licenses) and include Production 24.7.365 Support. Licensing of 100% of active Salesforce users is required.

Salesforce requires API access included in Salesforce Enterprise and Unlimited editions, and can also be purchased separately with the Professional edition.

Volume Pricing

1-5 year subscription

1,001 - 2,500 Users: $2.60 USD

301 - 1,000 Users: $2.80 USD

1-300 Users:  $3 USD


per user/month

Custom Pricing

1-5 year subscription

More than 2,500 users?

Community Edition

Up to 50 users​


Limited support​

Adding Salesforce Backup Licenses and Renewals

When you add Salesforce users, you’ll have the flexibility to add more Veeam Backup for Salesforce licenses and co-term your different license purchases to match up with the same subscription cycle. This keeps subscription expiration dates and renewals simple and straightforward.

At the end of the license period, the use of the product as well as support will be turned off. To renew a subscription license, simply purchase another subscription license at the then-current rate.

You can also purchase multi-year subscriptions to lock in the current price.

Veeam is the #1 Market Leader

of Fortune 500
of Global 2000
Market-leading Net Promoter Score

Salesforce Backup Insights and Trends

Learn more about why you need to stay in control of your organization's Salesforce data.
salesforce backup best practice guide

Salesforce Backup Best Practices Guide

The ultimate guide to safeguarding your Salesforce data.

9 Reasons For Salesforce Backup

A five-minute report on how easy it is for Salesforce data to be deleted.

Salesforce Backup for Dummies

A comprehensive guide on protecting Salesforce data and metadata.

Unlocking the power of Einstein 1

Preparing your Salesforce org for success

Salesforce Backup Technical Deep Dive Blog

Read more about our newest product’s architecture, including backup and recovery options.

Video Resources

Learn how to install, deploy and use Veeam Backup for Salesforce in under five minutes.
Watch a six-minute demo of how to create Salesforce backup jobs and recoveries.

FAQs for Salesforce Data Backup

Does Salesforce back up your data?

Salesforce recommends that their customers develop a Salesforce backup strategy as part of their overall data management and security model.

Salesforce keeps a copy of your data as part of their disaster recovery (DR) plan (but not yours) and this does not include your metadata. If a major data incident occurs, you can ask Salesforce to send your data in CSV files, which can take up to six weeks, and then the process be to manually upload this data back into Salesforce. There is also a fee attached to this process.

How can you backup and recover your Salesforce data?
Using a third-party backup solution will ensure that you have your own copy of your data. Our solution, Veeam Backup for Salesforce ensures you will have a copy of your data and metadata and offers almost continuous backup and filtered restoring options to help you meet recovery point objectives (RPOs) and recovery time objectives (RTOs).
What is the difference between Salesforce data and metadata? Why must you back up and restore Salesforce metadata?
Salesforce data refers to all your records, including Accounts, Contacts, Leads, Opportunities, Cases, Contracts and other records. This can also include your custom objects, records, files, content and Chatter. Salesforce Metadata refers to all of your configuration settings, including custom fields, page layouts, reports, dashboards and custom code like Apex and Visualforce. Adding or deleting custom fields, modifying page layouts and changing reports and dashboards are commonplace for Salesforce Admins and Developers, which is why having metadata recovery options are crucial.
What Salesforce Clouds do you support?
 We currently support Sales, Service, Government and Education Clouds. Critical Field Service data is now protected when your workforce is off-site.
How long is data stored in the Salesforce recycle bin?
If you plan on restoring deleted records from the recycle bin, 15 days is the amount of time you have to retrieve the deleted files before they are gone forever. Metadata cannot be restored from the recycle bin and must be manually recreated. Also, keep in mind that if a record was changed before deletion, you will only be able to retrieve the latest version, not previous versions. Organizations that use the recycle bin as a replacement for having a backup and recovery tool in place often find themselves unable to ever retrieve their business-critical data and metadata.
Do I need to license all my Salesforce users?

Yes. Veeam Backup for Salesforce requires that 100% of Salesforce user licenses be protected.

Salesforce user licenses can fluctuate often since employees move in and out of an organization. It is a best practice to provide yourself with a small buffer between the exact number of used licenses and the total amount of licenses within an organization. Plus, as a data protection best practice, it is recommended that you license Salesforce backup software for the total number of Salesforce licenses, not just the total number of used Salesforce licenses.  

A license is not required for other license types in Salesforce, including: 

  • Chatter Free, Chatter Only, Chatter External

  • Partner Community, Partner Community Login, Customer Community Plus

  • Identity

Sandbox users are not licensed. 

How will I know my system is secure using Veeam Backup for Salesforce?
We offer SSO (Single Sign-On) and MFA (Multi-Factor Authentication) to improve the security of your system.
What Edition of Salesforce Do I Need to Use Veeam Backup for Salesforce?
Salesforce provides four different editions of Salesforce Sales Cloud and Service Cloud. These include Essentials, Professional, Enterprise and Unlimited editions. Only Salesforce Enterprise and Unlimited editions include the APIs that are needed to create Salesforce backups for your Salesforce environment. Veeam requires that organizations use either the Enterprise or Unlimited edition of Salesforce. The Professional edition can also be used with the API add-on.
I want to back up my Data in AWS, Azure or another cloud, is that possible?
Veeam Backup for Salesforce gives you the ability to deploy your Salesforce data to the place that works best for your business needs, whether that’s on-premises, in AWS, Azure or another location. Deployment, security and data is fully managed by the customer, so the company will always retain access and control of their data. You can also choose the cloud that best complies with your company’s security model and compliance requirements to retain complete control of your data.
How often can I back up my data?
With incremental sync and flexible scheduling, your Salesforce data and metadata can be backed up almost continuously through the efficient use of Salesforce API’s, while also having the ability to set your limits on API calls.  Setting specific backup schedules and retention settings is also available at the object level. 
Does Veeam Backup for Salesforce include support?
Our standard pricing always includes this support, and our Community Edition of 50 users or less is always free and includes best-effort support by email only.

Radical Resilience is Our Difference

With Veeam by your side, you have the confidence knowing that you can
meet the IT needs of today and tomorrow.

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