Veeam Service Provider Console FAQ

Veeam® Service Provider Console is a FREE cloud-enabled platform for Veeam Cloud & Service Providers (VCSP) partners and distributed enterprise environments. By leveraging Veeam cloud gateways, this management console:

• Enables VCSP partners to streamline the delivery of Veeam-powered services to customers of remote managed services and hosted services (like cloud backup and Disaster Recovery as a Service)
• Provides distributed enterprises with a way to more easily and efficiently manage the protection of the hybrid cloud and remote offices, as well as the mobile or home workforce

Veeam Service Provider Console console offers simple setup, integration, and self-service features that snap on top of many products in the Veeam Cloud Data Management, making it a natural choice power users of Veeam.

Veeam Service Provider Console comes packed with features and functionality that makes it easy to manage and maintain a service offering.

• Simplified setup — in your own environment or the public cloud — with the ability to easily onboard, differentiate and centrally manage multiple customer environments.
• Flexible discovery and deployment options to easily identify all the components of your customer’s environment and deploy Veeam-powered virtual, physical and cloud-based Availability solutions.
• Powerful remote monitoring and management of your customer’s Veeam-powered backups and replicas from a single, powerful web-based UI without the need for VPN.
• Streamlined reporting and billing to ensure complete, real-time visibility of your customer’s environments, workloads, usage and billing.
• Seamless integration options for your existing portals, applications and workflows via RESTful API, saving you time by automating common day-to-day tasks.
• Self-service management and monitoring over a secure multi-tenant portal for authorized administrators and users.

Veeam Service Provider Console can be deployed in either your private infrastructure or in a hyperscale public cloud.

To use Veeam Service Provider Console, you must first sign up for the Veeam Cloud & Service Provider (VCSP) program. It’s FREE to join and only takes a few minutes to sign up.

SIGN UP TODAY!

To unlock these features, you’ll need a NEW Veeam Universal License.

If you currently hold VCSP Rental licenses, simply log in to my.veeam.com to download your Veeam Universal License and start using Veeam Service Provider Console.

If you don’t have any keys yet, or just joined the VCSP program, use your automatically pre-generated Veeam Cloud Connect license key (from my.veeam.com) to unlock all the features of Veeam Service Provider Console.

Review the Updating License section of the Veeam Service Provider Console Administrator Guide. There are easy options to keep your license key updated automatically. 

As a VCSP partner, you have access to all the technical resources you need to ensure your success. Veeam Service Provider Console includes FREE 24.7.365 technical support, as well as access to the VCSP forum, where you can ask questions and share ideas with fellow service providers and get advice from Veeam product experts.

Veeam Service Provider Console for the Enterprise is designed for distributed enterprise environments who want to remotely manage and monitor their entire Veeam backup infrastructure from a centralized location, including:

• Delivering inter-site connectivity to provision and manage the entire Veeam backup infrastructure from a centralized location, without the need for VPN
• Enabling complete visibility into all Veeam-powered Availability services, whether they’re protecting virtual or physical, on-premises, remote or cloud workloads
• Easily deploying, managing and monitoring workstation and server-based Veeam Agent installations — regardless of their physical location

Veeam Service Provider Console for the Enterprise relies on Veeam Cloud Connect for the Enterprise to establish a private dedicated network connection. If Veeam Cloud Connect for the Enterprise is a good fit for the customer, it can be provided at no charge, provided that the customer has:

1. Updated to v10 or later of Veeam Availability Suite™ Enterprise Plus or Veeam Availability Suite Veeam Universal License (VUL).

2. Purchased greater than $50,000 NTV of Veeam Availability Suite Enterprise Plus or Veeam Availability Suite VUL.

All other situations must be reviewed and approved on case by case basis.