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ServiceNow + Veeam

Automated Data Resilience

Protect, automate, and manage backup and recovery workflows

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From the ServiceNow store

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Free, full functionality for 30 days

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Partnership Benefits

Proven Data Resilience and Automation

Enables organizations to orchestrate and manage data protection for critical assets through ServiceNow, strengthening resilience and compliance

Empower teams with self-service data protection and automation with custom dashboards

Secure your environment with real-time asset status through custom dashboards that use Veeam through the ServiceNow platform.

Streamline business continuity with automated incident creation

Map Veeam event data to ServiceNow incident fields for automatic, context-rich incident creation that speeds up triage and resolution.

Achieve Compliance With Enterprise-Grade Auditing

Provide full traceability through an audit trail with logged events, helping to meet regulatory requirements.

Capabilities

Where Data Resilience Meets Intelligent ITSM

Automated Incident Ticket Creation

ServiceNow tickets are automatically generated by backup events for prompt incident handling.

Custom Dashboard With ServiceNow Platform

Receive real-time status updates across Veeam and ServiceNow with custom dashboards.

Meet Compliance Requirements

All backup and recovery actions are logged for auditing and compliance.

FAQs

What are the benefits of the Veeam and ServiceNow alliance?
The partnership between Veeam and ServiceNow combines industry-leading data resilience with automated IT workflows to Protect, automate, and manage backup and recovery workflows thus reducing downtime risk, improving compliance, and streamlining operations.
How does Veeam integrate with ServiceNow?
The certified Veeam App for ServiceNow is available for free on the ServiceNow Store. The integration enables automated incident creation, monitoring, connecting Veeam’s backup and recovery capabilities with ServiceNow’s IT operations platform.
How does this integration automate and reduce my IT team's workload?
Through bi-directional Automation, the Veeam App can trigger backup and restore jobs directly from the ServiceNow interface and have job status updates flow back in real-time from Veeam and have the results displayed through custom dashboards.
How does this integration help with backup management?
Enables IT teams in charge of VMs and NAS management to initiate and manage backups through secure, pre-approved templates, reducing bottlenecks and manual effort.
Can this integration help with compliance and auditing?
Yes, every action taken within the App is logged, providing full traceability and audit readiness which is especially useful in highly regulated industries.

Radical Resilience is Our Difference

With Veeam by your side, you have the flexibility you want for today’s
hybrid cloud and the confidence you need for long-term success.
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