The Business Challenge
Anglicare Southern Queensland began 150 years when five pioneering
women founded the Female and Infants Refuge in Brisbane. From those
humble beginnings Anglicare Southern Queensland expanded care
services to all vulnerable people. Today the organization helps one
in 30 Queenslanders.
Anglicare Southern Queensland is one of the state’s most trusted nonprofits.
Like all nonprofits, Anglicare Southern Queensland needs to be prepared
for cyberattacks because they’re increasing in the nonprofit sector.
“One of our top priorities is protecting the systems and data that support
the care we provide to clients,” said Chris Williams, Technology Services Manager
at Anglicare Southern Queensland. “We’re doing everything we can to protect
against cyberattacks and ransomware, so one of the first things we did was
replace our legacy backup solution with a mature, enterprise-grade solution
with cloud backups.”
“Veeam came out on top, especially with regard to security, speed,
recovery and storage flexibility,” Williams said. Testing was a critical part
of their decision making.
“Immutable backups are great, but they’re pointless if the data you restore
is corrupted. Testing backups to verify their recoverability and scanning
for malware before recovering data are just as important. Veeam delivers
on all these points and more, including protection for our historical data
as we transitioned to Microsoft Office 365.”
The Veeam solution
Anglicare Southern Queensland chose Veeam Availability Suite™
and Veeam Backup for Microsoft Office 365 to boost ransomware protection
and data security. Veeam provides immutable backup copies in Amazon Simple
Storage Service (Amazon S3) and automated testing for secure restore. It also
supports data retention and recovery compliance and delivers complete
protection, access and control of Office 365 data.
“There’s nothing more important than protecting the systems and data that
enable our organization to care for clients at every stage in their life’s journey,”
Williams said. “That’s why we chose Veeam. It’s a mature, enterprise-grade
solution that delivers on security and ransomware protection.”
Veeam protects more than 100 TBs of data in several critical IT systems
for client relationship management, health record management and human
resources management. Veeam backs up almost 200 virtual machines as well
as physical machines on-premises and sends backup copies to Amazon S3 for
immutability and to Azure for redundancy. Veeam also sends backup copies
to Amazon S3 cloud storage for indefinite retention.
“Veeam is fast, efficient and easy to use,” Williams said. “Our backup window
decreased by 89% (from three days to eight hours), but what impresses
us is Veeam DataLabs™ for backup testing and security.”
DataLabs enable Anglicare Southern Queensland to create isolated virtual
labs outside of the production environment to test the recoverability
of backups and scan for malware (Secure Restore) before recovering data.
DataLabs also offer On-Demand Sandbox™ to test software patches and updates
before deploying them.
“We use On-Demand Sandbox to test SQL updates,” Williams said. “The database
is rather large at 1 TB, so what used to take days to test updates now takes a few
hours with Veeam.”
Williams said recovery is faster too, taking minutes rather than hours or days.
“Veeam provides peace of mind across the board, but we notice it the most often
when we have to recover something to a specific point in time. Veeam lets us drill
down to a single item so easily. When one of my colleagues told me that Teams
files could end up lost if you saved a file wrong and overrode the original files,
I said ‘No worries, we have Veeam.”
- Boosts ransomware protection with Amazon S3
immutability and Secure Restore
“Security is our highest priority for data, so Veeam not only provides
immutable backups, but it also tests them for recoverability
and scans them for viruses before we restore from them,” Williams said.
- Supports data retention and recovery compliance
“One of the things we like best about Veeam is fast,
easy granular recovery for compliance purposes,” Williams said.
- Provides complete protection, access and control of data
in Microsoft Office 365
Microsoft provides a wide array of powerful services within Office 365, but
comprehensive backup isn’t one of them. Veeam protects Office 365 data
from accidental deletion, security threats and retention-policy gaps.