BIOCAD strengthens its data protection strategy with Veeam to support the development of breakthrough medical treatments
With Veeam Backup & Replication, we are safeguarding our business continuity, ensuring our research and development teams can work without interruption on creating next-generation therapies that improve people’s lives.
Yury Podnebesnikov
Deputy Head of System Administration Division
BIOCAD

The business challenge

BIOCAD aims to help people to enjoy longer and healthier lives by providing safe, and effective treatments for cancer, autoimmune and rare diseases. At its research and manufacturing sites, the company focuses on developing, testing and launching a pipeline of innovative products.

“Our IT systems play a crucial role in our success, from accelerating research and development to managing our global supply chain,” said Pavel Palnikov, Director of Infrastructure Solutions Department at BIOCAD. “Our lab teams and business users rely on fast, uninterrupted access to critical files and reports.”

In recent years, BIOCAD adopted a hybrid IT model, running cloud-based Microsoft services, including Microsoft Office 365 and Microsoft Exchange, to support enterprise-wide collaboration. The company also decided to migrate its main file storage environment from an on-premises deployment to SharePoint Online.

“Our Microsoft solutions are normally reliable, but we always face the risk of data loss, making robust data-protection measures essential,” said Pavel Palnikov. As a global biotechnology company, we must also comply with stringent industry regulations that require us to safeguard the integrity of our data assets.”

However, BIOCAD recognized that its existing backup solution had significant drawbacks. The complexity of the solutions meant regular maintenance tasks consumed large amounts of time and resources. They also lacked key capabilities, prompting the company to purchase additional tools to protect all key systems.

“As we moved our business-critical data onto SharePoint Online, we decided to refresh our data protection strategy,” said Pavel Palnikov. “We wanted to streamline our approach, using one best-in-class solution that would provide comprehensive protection, help us to manage risk, and reduce the burden on our team.”

The Veeam solution

To achieve its strategic goals, BIOCAD deployed Veeam Backup for Microsoft Office 365 to protect around 10TB of email data. The company then added Veeam Backup & Replication to safeguard its entire infrastructure.

Yury Podnebesnikov, Deputy Head of System Administration Division at BIOCAD said: “Veeam offers high-quality solutions that meet our budgetary objectives. Also, we were happy with the engagement with the Veeam team. They allowed us to test their backup solutions on our complex environment before we committed to the deal and provided effective support throughout the process.”

Working with Veeam documentation, BIOCAD deployed Veeam Backup & Replication in just half a day. The company now uses the solutions to complete daily incremental backups of its cloud and local data, including files from its lab PCs. BIOCAD also runs occasional complex backups, replicating hundreds of terabytes of data overall.

“Configuring the backup of millions of files was challenging, but with good detailed Veeam manuals, the process ran seamlessly,” said Yury Podnebesnikov. “Since we in BIOCAD had long-term plans to upgrade our backup solution, we, with the support of Veeam experts, were able to deploy a more refined configuration and select the proper storage architecture. And thanks to Veaam’s free coaching courses, we trained the entire administration team in a short time, which greatly facilitated the use of software.”

In case of data loss or more serious systems failures, Veeam Backup & Replication enables BIOCAD to restore files quickly and easily. Similarly, the intuitive user interface simplifies management and maintenance tasks, enabling IT team members to schedule and monitor backup processes with just a few clicks.

“The Veeam solution gives us robust protection against data loss without having to purchase extra tools, enabling us to operate more costefficiently,” said Yury Podnebesnikov. “With Veeam Backup & Replication, we are safeguarding our business continuity, ensuring our research and development teams can work without interruption on creating nextgeneration therapies that improve peoples’ lives.”

“Looking ahead, we are excited about the enhanced functionality that Veeam is developing,” said Pavel Palnikov. “We are also interested in other steps in the Veeam roadmap, such as data protection for Kubernetes (Kasten) environments.”

“Moreover, now we are about to implement Veeam ONE® monitoring tools in our infrastructure,” commented Yury Podnebesnikov.

The results

  • Mitigates the risk of data loss by backing up data for 2,700 employees daily, keeping research and manufacturing operations running smoothly:
    Working with Veeam enhances BIOCAD’s data protection strategy, helping to maintain the availability of critical data for research and business teams.
  • Reduced working time for BIOCAD’s IT team, freeing them to perform more valuable tasks:
    Rather than spending lengthy periods maintaining the old backup solutions, BIOCAD’s IT team now have more time to focus on productive work.
  • Helped BIOCAD comply with stringent healthcare data protection requirements in multiple countries:
    With the Veeam solution, BIOCAD gains sophisticated data management capabilities, including full traceability of clinical trial data, ensuring it passes audits by official healthcare agencies and pharmaceutical companies in Russia, Brazil and Europe.

Company:


Headquartered in Saint Petersburg, Russia, BIOCAD is one of the only full-cycle drug development and manufacturing companies in the world. Operating in Russia, China, Brazil, Vietnam and the United Arab Emirates (UAE), BIOCAD has more than 2,700 employees engaged in research and development, commercial production and marketing of healthcare products.

Challenge:


BIOCAD pioneers research into new treatments for many of the major socially significant health problems facing the world today. In the lab, teams need uninterrupted access to critical files to keep innovation projects moving forwards. But with its data protection solutions being time-consuming, costly to maintain and lacking in key functionality, the company looked to develop a new backup strategy.

Results:

  • Mitigated the risk of data loss by backing up data for 2,700 employees daily, keeping research and manufacturing operations running smoothly
  • Reduced working time for BIOCAD’s IT team, freeing them to perform more valuable tasks
  • Helped BIOCAD comply with stringent healthcare data protection requirements in multiple countries