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Logistics Company Slashes Recovery Time by 80% with Veeam


Barloworld Logistics is one of the leading logistics and supply chain management businesses in South Africa, with complementary operations in China, the United Arab Emirates, Europe and the United Kingdom.


VM backup and recovery are complicated and slow.


  • VM recovery is 80% faster
  • Reliable data protection frees up IT team for other projects
  • Cost-effective solution mitigates risk in virtual environments

About iSquared:

iSquared offers a big-picture approach to solving problems in its clients’ IT environments. The firm’s team of business analysts, IT professionals and dedicated technicians deliver a holistic and balanced solution to companies of all sizes in South Africa. iSquared also pays attention to the performance delivery of its clients’ employees to ensure that adequate management and development systems are in place. The firm has created an implementation model that allows it to deliver outcomecritical information in a format that clients find useful and productive. For more information, go to

The Business Challenge

Barloworld Logistics counts IT as a competitive advantage in its industry. The company combines best-of-breed IT components to create supply chain solutions for its clients.

More than 95% of the company’s IT infrastructure is virtualized on VMware resulting in 370 virtual machines (VMs). “One of the main reasons we chose virtualization was to ensure high availability for our clients,” said James Symons, IT Executive at Barloworld Logistics. “However, recovering VMs was time-consuming and complex. In our business, downtime is not tolerated.”

Barloworld Logistics’ IT team uses CA ARCserve to back up its physical servers. However, this solution didn’t work well for the team’s virtual servers. “We couldn’t back up an entire VM; we could only back up the data,” Symons explained. “When it came time to restore a VM, we had to rebuild the entire VM and then recover the data. This was far too much work and far too much of a resource-drain on the team.”

Symons and his colleagues contacted iSquared, an end-to-end IT service provider, for advice on a new data protection solution for the company’s growing virtual environment.

“We recommended Veeam straight away,” said Jonathan Allmayer, Sales and Marketing Manager for iSquared. “Veeam offered a cost-effective way to mitigate the risk of constant change in Barloworld Logistics’ production VMware environment that dramatically reduces VM recovery time without the huge resource overhead of the previous approach.”

The Veeam Solution

Veeam® Backup & Replication™ helped Barloworld achieve its goal of high availability for clients by simplifying and expediting VM backup and recovery. With Veeam, the IT team restores VMs 80% faster than before.

Veeam Backup & Replication combines backup and replication in a single solution and provides fast, flexible and reliable recovery of virtualized applications and data for VMware vSphere and Microsoft Hyper-V. Barloworld Logistics still uses CA ARCserve to back up its physical servers, as well as to write its Veeam disk-based backups to tape.

“I am absolutely delighted with this product,” Symons said. “Veeam is fast and reliable, giving our IT team the time to address other projects. Before Veeam, we had to dedicate an entire staff member to VM backup. With Veeam, that person has time for other projects because he only spends about 20% of his time on backup. We’ve had such great success with Veeam that other companies in the Barloworld group have decided to implement the solution as well.”

Allmayer said Barloworld Logistics’s experience with Veeam Backup & Replication is similar to his other clients’ experiences. “Fast VM recovery, excellent data protection and consistent reliability are Veeam benefits we hear often. Our clients also appreciate that Veeam is cost-effective and offers multi-hypervisor support.”

The Results

VM recovery is 80% faster
Before Barloworld Logistics’ IT team implemented Veeam Backup & Replication, restoring a VM required too much time and too many resources. With Veeam, Barloworld restores VMs 80% faster and achieves its goal of high availability for clients.

Reliable data protection frees up IT team for other projects
Veeam Backup & Replication provides reliable and consistent data protection for Barloworld Logistics’ virtual infrastructure, which maximizes team members’ productivity and frees them up to work on other projects.

Cost-effective solution mitigates risk in virtual environments
IT service providers such as iSquared recommend Veeam Backup & Replication to their clients for similar reasons. “Veeam fulfills its promise of rock solid data protection and disaster recovery,” Allmayer explained. “It’s a cost-effective solution that minimizes risks in virtual environments. And, Veeam is an agile company that responds quickly to change, which enables us to stay ahead of the competition.”

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