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Mercedes-Benz Turk ensures 24.7.365 availability with Veeam

For Mercedes-Benz Turk’s IT infrastructure and operations department, the team’s top priority is to ensure full -time (24.7.365) Availability for data-center services. Veeam’s contribution has not only been in backup processes, but in end-to-end solutions with an innovative approach for the Always-On business. With numerous and inventive data-recovery options, Veeam provided Mercedes-Benz Turk with the ability to reduce hours of data recovery to minutes. One of Veeam’s intelligent features, file recovery, made it possible to recover a file within few minutes.
Tolga Aşık
Data Center Infrastructure Specialist
Mercedes-Benz Türk A.Ş
Solution: Veeam Data Platform Advanced,
Industry: Manufacturing,
Region: Europe
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The business challenge

Mercedes-Benz Turk needed to maintain its leading position in high-quality products equipped with the latest technologies in Daimler AG’s global IT shared service center and Mercedes-Benz Turk R&D center. Before using Veeam, the recovery processes and tests required substantial time and manpower. All systems were under risk in terms of data recovery due to long processes. This was unacceptable in terms of business requirements and the SLA commitment provided to the external and internal customers, bus and truck production locations, sales, after sales and marketing departments and other critical business units. The need to recover as soon as possible if there was a failure was a critical challenge for the IT infrastructure and operation department.

The Veeam solution

The IT infrastructure and operations department decided to start using Veeam® Availability Suite™ to support the Always-On Availability of its data center, which enabled them to provide business units with continuous and secure access to services. A new continuous process for monthly automated backup scenarios, which do not require manpower, was initiated. The IT department team is now able to focus on strategic/ business priorities to support Mercedes-Benz’s brand leadership.

The results

  • Delivers 24.7.365 data-center service Availability
    Mercedes-Benz Turk is offering a data-center service 24.7.365 and maintaining customer satisfaction at the highest level.
  • Backup and recovery costs decreased remarkably
    Thanks to Veeam solutions, the company was able to reduce backup and recovery costs remarkably.
  • Backup and recovery time reduced to minutes
    Veeam, while providing fast and reliable backups, provided the ability to reduce hours of data recovery to minutes and contributed to the company’s Always-On business-continuity.
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Company:

Mercedes-Benz Turk, established in Istanbul with Daimler-Benz AG’s joint ownership, started bus manufacturing in 1968. Today, the company performs the importation and sales of all Daimler Group passenger car brands, as well as Mercedes-Benz vans. Mercedes-Benz Turk also conducts exclusive sales of locally manufactured bus and truck models in domestic and export markets. With a total investment of over 1-billion euros, Mercedes-Benz Turk represents one of the largest foreign investments in Turkey and employs more than 6,000 personnel. In addition, 5,000 people are employed within its dealer and after-sales-services network.

Challenge:

Before using Veeam®, recovery processes and tests required substantial time and manpower. All systems were at risk due to lengthy processes needed for data recovery.

Results:

  • Delivers 24.7.365 data-center service Availability
  • Backup and recovery costs decreased remarkably
  • Backup and recovery time reduced to minutes
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