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JYSK

Company:

JYSK NORDIC is part of JYSK GROUP, a global retail company that sells furniture and accessories for the home. The company dates back to 1979 when the first store opened in Denmark. Today JYSK NORDIC has more than 1,000 stores and 10,000 employees in 18 countries from England to China.

Challenge:

JYSK NORDIC is a rapidly growing company with rapidly growing data. To keep pace with customer demand, the company’s distribution centres must operate 24x7. One hour of downtime could cost a considerable amount of money. When slow backup and recovery threatened downtime, JYSK NORDIC sought a true availability solution.

Results:

  • Recovery proves 100% reliable
  • RTO shrinks by roughly 98%, from several hours to a few minutes
  • Backup management is significantly faster

The Business Challenge

JYSK NORDIC is a large and fast-growing company with a passion for Scandinavian design that sells furniture and accessories. JYSK Nordic’s products bring sophistication to living spaces at an affordable price for millions of customers.

To keep pace with customer demand, JYSK NORDIC is expanding distribution centres in Denmark, Sweden and Poland and is in the process of building a new distribution centre in Bulgaria.

“Making sure our customers receive their orders on time is a top priority for us,” Anders Harder, Team Manager of IT Server Operation at JYSK Nordics. “Our distribution centres must run 24x7 to fulfill customers’ orders and pull stock for our stores. Just one hour of data centre downtime could cost the company a considerable amount of money.

Robotic systems automate fulfillment in the distribution centres. SQL Servers support the robotic systems, so they must be available 24x7. Email is a critical system in the offices; therefore, Exchange must be available 24x7. When slow backup and recovery of these critical systems put the company at risk for downtime, the IT team acted quickly.

Harder said backup was so slow that VMware vSphere and ESXi virtual machines (VMs) could only be backed up once a day, which didn’t provide an adequate number of recovery points to avoid data loss. Recovery was so slow that employees had to wait up to two days for their emails to be restored, which didn’t bode well for timesensitive business communications. Shortening recovery point and time objectives (RTPO™) was IT’s first challenge.

“Another challenge was provisioning for the future,” Harder explained. “Our data grows by nearly 30% each year, and we needed deeper insight into our virtual and backup environments for capacity planning and budgeting. We also needed the ability to detect and resolve issues before they impacted users and the business, but we didn’t have a clear picture of the relationship between our physical and virtual infrastructures. Microsoft System Center Operations Manager monitors our physical infrastructure, so our goal was to obtain a central point of view that included our virtual infrastructure.”

The Veeam Solution

JYSK NORDIC in on the path to becoming a market leader in furniture and accessories for the home. Veeam® supports the company’s business growth by delivering 24x7 availability in its distribution centres and offices. Veeam supports the company’s data growth by delivering capacity planning and right-sizing reports directly into the System Center console.

“Before we deployed Veeam, our IT infrastructure wasn’t agile enough to support rapid changes demanded by the business and ensure fast time to market,” said Anders Harder, Team Manager of IT Server Operations at JYSK NORDIC. “Veeam succeeded in making us agile. We secured 24x7 availability of critical IT assets and assured the business we can fully support their time-to-market requirements.”

JYSK’s distribution centres are among the biggest and most modern in northern Europe. They operate 24x7 because Veeam helps ensure availability of the system that supports fulfillment: SQL. Customers and stores receive their orders on time.

Veeam Backup & Replication™ delivers 24x7 availability through fast backup and recovery, enabling JYSK NORDIC to shorten RTPO. Fast backup is achieved through Veeam Backup from Storage Snapshots. Veeam makes backups of VMs residing on HP 3PAR StoreServ as often as necessary, which provides several restore points.

“We back up our file servers throughout the day because employees modify data on the servers quite often,” Harder said. “Having several recovery points decreases our risk of data loss.”

Fast recovery is achieved through Veeam’s high-speed restore features such as Veeam Explorer™ for Microsoft Exchange. Veeam helps JYSK NORDIC recover employees’ email in minutes so business communications are not interrupted. (Veeam Explorers are available for additional critical systems used by JYSK including Oracle and SQL.)

Veeam Management Pack™ (MP) for System Center supports the company’s data growth by delivering capacity planning reports directly into the System Center console.

JYSK NORDIC examines trends, performs what-if modeling and proactively reallocates virtual resources to optimise the VMware and backup environments.

“Veeam MP gives us an integrated view of our physical and virtual worlds, making it easier for us to identify and resolve issues before they impact employees and the business,” Harder said. “Proactive resolution helps us ensure 24x7 availability.”

Harder is proactive in another way: He uses Veeam Endpoint Backup™ FREE to back up his Windows-based laptop to the company’s Veeam repository. In keeping with Veeam’s high-performance restore record, recovery takes minutes.

The Results

  • Supports business growth strategies
    Veeam supports the company’s business growth by delivering 24x7 availability in its IT environment. Veeam supports the company’s data growth by delivering capacity planning and right sizing reports directly into the System Center console.
  • Shortens RTPO so customers and stores receive orders on time
    Veeam Backup & Replication delivers fast backup and recovery, shortening RTPO and enabling distribution centres to fulfill orders around the clock.
  • Increase data centre efficiencies and resolves issues proactively
    Not only does Veeam MP increase data centre efficiencies as data grows by 30% each year, Veeam MP also makes it easier to identify and resolve issues before they impact business.
JYSK
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