The business challenge
As a managed cloud and IT infrastructure solutions provider, Webair has
a deep focus on providing fully managed Disaster Recovery and Backupsas-
a-Service. Webair is often tasked with handling these services for
organizations that have complex technical and non-technical requirements.
From a technical standpoint, these requirements include supporting
multiple platforms such as VMware, HyperV, Physical Servers, IBM Power,
and direct storage, in-depth network integrations with SD-WAN, MPLS,
and automated network failover via dynamic routing. Some of the nontechnical
requirements that need to be met include high compliance
requirements, cybersecurity insurance, legal liability, complex contracts,
and having to deal with the customers own strict security regulations.
With this particular client, it was critical that the solutions met all
of the strict technical and non-technical requirements mentioned above.
Most multinational enterprises are required to meet strict compliance
requirements. They’re subject to strict government-mandated data
sovereignty and export regulations in each country they do business,
making the implementation of a backup solution a tricky proposition.
When multinational enterprises partner with Webair, all of the strict,
mandatory requirements for backups will be met.
Many of Webair’s customers are multinational enterprises, including
a security contractor with offices in nearly a dozen countries. The contractor
is required to back up and store data in the country or region where
data originates while maintaining compliance with SOX, ITAR, SJAs and
GDPR. Not only that, but the organization faced a new challenge, which
was a requirement to keep a 2nd copy of their entire data library without
doubling the storage costs. If the contractor doesn’t comply with
regulations that safeguard sensitive and confidential information,
the consequences could be dire and deadly.
First and foremost, international safety and security could be in
jeopardy. Second, penalties could be imposed. The average cost
for multinational organizations experiencing non-compliance
problems is $14.82 million, according to research compiled by
the Ponemon Institute.
Webair had been using Veeam® Availability Suite™ to back up
over 30 PB of data across more than 10,000 servers to meet data
protection needs for all customers when a new challenge arose
for the security contractor. Each facility needed a second archived
backup copy. It had to be on a different medium and retained for
varying time periods, depending on data sovereignty. And, the
second backup process had to be automated and affordable.
“We had two choices to meet the contractor’s requirement,”
said Sagi Brody, Chief Technology Officer at Webair. “We could
build a second data center in each region and manage replication
using third-party tools, but that would have been expensive
and time-consuming. Or, we could leverage Veeam Cloud Data
Management™ to quickly satisfy the contactor’s requirements.
It was a very easy decision.”
The Veeam solution
B Webair leverages Veeam Cloud Data Management to store
a second archived backup inAmazon S3 Glacier Deep Archive, saving
the security contractor and other Webair customers millions of
dollars in backup storage costs each year while maintaining data
sovereignty and security compliance with global regulations such
as SOX, ITAR, SJAs and GDPR. Veeam also helps Webair protect
customers from ransomware.
“Veeam provides automation that allows us to store customer archival
data on 2 distinct and diverse platforms, providing the highest levels
of assurance for compliance and data protection,” Brody said. “Each
customer’s backup is stored on Webair’s resilience storage platform,
and their second copy is stored on ejected and encrypted virtual
tapes. It’s like putting one copy on the moon and one on Mars.
This is another great example of Veeam-sanctioned integration.”
Veeam integrates with the Amazon Web Services (AWS) Virtual
Tape Library (VTL) gateway, enabling Webair to send the second
archived backup to Amazon S3 Glacier and/or to Amazon S3
Glacier Deep Archive.
“The Veeam + AWS solution gives us the ability to bypass
Amazon S3 Glacier and send archived backups directly to
Amazon S3 Glacier Deep Archive, which is the most affordable
long-term storage at the moment. This solution is saving our
customers millions of dollars,” Brody said. “Veeam also provides
complete visibility into the process. Veeam schedules, monitors, and
reports on archived backups, so if customers are audited, they have all
the information they need to prove compliance.”
Once the archived backup is in Amazon S3 Glacier Deep Archive, the virtual
tapes are ejected, which prevents cybercriminals from accessing and ransoming
them. Webair can remount the tapes and recover from them, but that requires
a second encryption password, providing yet another security layer.
“Our job is to build business resiliency through data protection for our
customers, including the security contractor that’s working to make
the world a safer place,” Brody said. “Veeam helps us build business
resiliency by meeting every technical backup and recovery requirement
our customers have. We couldn’t do it without Veeam.”
- Saves millions of dollars each year in archived backup storage costs
Webair leverages Veeam Cloud Data Management to meet customers’
specific data protection needs, including long-term backup copies in
Amazon S3 Glacier Deep Archive, saving customers millions of dollars
each year in storage costs.
- Supports data security and compliance with SOX, ITAR, SJAs and GDPR
Many of Webair’s multinational customers are subject to strict
government-mandated data sovereignty and export regulations in each
country they do business. Veeam monitoring and reporting helps them
maintain compliance and prove compliance if they’re audited.
- Helps protect against ransomware through a second encryption password
“Building business resiliency for our customers is what we do best,” Brody
said. “Veeam helps us protect them against ransomware, letting us quickly
move from ‘recover the business’ to ‘resume the business.’”