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Information about migration for Veeam Backup Starter customers

Why is Veeam removing Veeam Backup Starter from the price list?
Veeam® always looks to simplify packaging options to improve the overall customer experience. Based on feedback from partners and customers, we will be eliminating the sale of Veeam Backup Starter to simplify offerings for SMB customers as of Oct. 1, 2020. Thus, we will be converting Veeam Backup Starter to Veeam Backup Essentials.
What features do I get with Veeam Backup Essentials?
Veeam Backup Essentials™ offers more capabilities than Veeam Backup Starter. Please see the comparison table from below to get the full list of additional benefits.
Do I get access to Veeam Backup Essentials features automatically?
If you have license “auto-update” enabled, you don’t have to take any actions. If you update the software license manually, you will need to download the VBE license key from My Account”.
What do I need to do to get the fully featured Veeam Backup Essentials?
For your existing Veeam Backup Starter licenses and your current subscriptions (up to 20), you don’t need to take any action. We will automatically migrate you to fully featured Veeam Backup Essentials at no extra cost for the number of Veeam Backup Starter licenses you currently hold and for the duration of your current contract.
What happens when current Veeam Backup Starter licenses are about to expire?
Since we will automatically migrate you to Veeam Backup Essentials, at the renewal of the current term, you will be entitled to extend your new license terms as Veeam Backup Essentials. If you have opted in for auto-renewal, we will renew automatically to Veeam Backup Essentials.

To help with this decision:

Until Dec. 31, 2020, you will have the option to extend your current starter terms and licenses for up to five years at the same price as Veeam Backup Starter. For example:

  • Your Veeam Backup Starter subscription includes 10 licenses and expires on March 31, 2021.
  • On Oct.1, we will convert your Veeam Backup Starter subscription for 10 licenses to Veeam Backup Essentials until March 31, 2021.

Until Dec. 31, 2020 you can extend your term for 10 Veeam Backup Essentials licenses for up to five years at the price of Veeam Backup Starter, or buy additional Veeam Backup Essentials licenses (up to 50 licenses and up to five years) still at a 50% discount of the Veeam Backup Essentials price list.

If you don’t want to extend the term prior to the due date, you will be able to renew for Veeam Backup Essentials when the renewal date is due at the Veeam Backup Essentials price.

If you are interested in renewing, please follow this link and one of our renewal representatives will be contacting you shortly.

What will happen to my license after the migration?
After the migration to Veeam Backup Essentials, you will be entitled to the full functionality and capabilities of Veeam Backup Essentials VUL.
What will happen to my license after the renewal?
After the renewal to Veeam Backup Essentials, you will be entitled to the full functionality and capabilities of Veeam Backup Essentials VUL.
In the long term, do you foresee any other changes to Veeam Backup Essentials?
We are not planning any other changes to Veeam Backup Essentials.
What if I don’t want to migrate or renew to Veeam Backup Essentials?
The Veeam Backup Starter option is sunsetting as of October 2020. So, we will migrate your Veeam Backup Starter licenses to Veeam Backup Essentials. When the current contract becomes eligible for renewal, if you don’t intend to renew, you will have the option to let your migrated Veeam Backup Essentials license expire at the contract end date.

VEEAM BACKUP STARTER VEEAM BACKUP ESSENTIALS
Support
Basic Support (Monday- Friday) Production support (24.7.365)
Backup for VMs, servers and workstations (with advanced data reduction)    
Replication for VMs (environment replication for DR)    
Instant recovery on-premises and direct restore to the cloud    
Flexible granular recovery (file and application items)    
Veeam DataLabs Secure Restore (malware protection)    
Veeam Cloud Connect and Backup Enterprise Manager support    
Scale-out Backup Repository including Veeam Cloud Tier (object storage support)    
Veeam DataLabs: SureBackup recovery verification, Staged Restore, Sandbox    
Deduplicating storage integrations    
Advanced tape support    
Backup I/O control    
Storage snapshot integration for the world’s leading primary storage    
Comprehensive self-service capabilities for backup and restore    
Built-in WAN Acceleration (for backups, copies and replicas)    
Enterprise Plug-ins for Oracle RMAN and SAP HANA    
NDMP to Tape (no per-TB charges)    

VEEAM BACKUP STARTER VEEAM BACKUP ESSENTIALS
Support
Basic Support (Monday- Friday) Production support (24.7.365)
Backup for VMs, servers and workstations (with advanced data reduction)    
Replication for VMs (environment replication for DR)    
Instant recovery on-premises and direct restore to the cloud    
Flexible granular recovery (file and application items)    
Veeam DataLabs Secure Restore (malware protection)    
Veeam Cloud Connect and Backup Enterprise Manager support    
Scale-out Backup Repository including Veeam Cloud Tier (object storage support)    
Veeam DataLabs: SureBackup recovery verification, Staged Restore, Sandbox    
Deduplicating storage integrations    
Advanced tape support    
Backup I/O control    
Storage snapshot integration for the world’s leading primary storage    
Comprehensive self-service capabilities for backup and restore    
Built-in WAN Acceleration (for backups, copies and replicas)    
Enterprise Plug-ins for Oracle RMAN and SAP HANA    
NDMP to Tape (no per-TB charges)