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Veeam Backup & Replication v8

FAQ on Veeam Backup & Replication Cloud Edition

The upcoming release of Veeam’s award winning technology marks another important milestone in our company’s history, featuring the next evolution in our cloud technology. As a result, once version 8 (v8) is released, Cloud Edition will no longer be available for purchase, but will remain supported in its current version (v7) with no future technology investments.


Who is affected?

These are customers that specifically purchased one of the following Veeam® backup products as a Cloud Edition, either as a subscription license or as a perpetual license add-on.

  • Veeam Backup & Replication™ Cloud Edition (Standard, Enterprise or Enterprise Plus)
  • Veeam Backup Essentials™ Cloud Edition (Standard, Enterprise or Enterprise Plus)
  • Veeam Backup Management Suite™ Cloud Edition (Standard, Enterprise or Enterprise Plus)

What are the options for current Cloud Edition customers?

Current Cloud Edition customers can continue to use v7 with the Cloud Edition functionality, or they can choose to upgrade to v8 upon release and then use Veeam Cloud Connect to get backups off site.

In addition, Veeam has partnered with CloudBerry Lab to provide a similar functionality to you for free. Current Cloud Edition customers have the option to upgrade to v8 and continue sending your backups to Amazon, Azure or a list of other public clouds through a perpetual license of CloudBerry Backup Enterprise edition, provided and supported by CloudBerry Lab, a $299 value (which includes one year of support) available at no charge to current Cloud Edition customers. Customers choosing this option will be provided with one server license and become CloudBerry customers, and will be responsible for associated maintenance/support costs to continue using CloudBerry after the first year.


What happens to current and future purchases?

All Cloud Edition related SKUs will no longer be for sale upon general availability (GA) of v8. Veeam will continue to accept Cloud Edition orders that were provided prior to v8 GA and are valid at time of purchase.

Customers with Cloud Edition subscriptions will have the ability to purchase either a new subscription or perpetual Veeam backup product (Veeam Availability Suite, Veeam Backup & Replication, or Veeam Backup Essentials) at the end of their contract. If Cloud Edition features are needed a v7 Cloud Edition-enabled key can be obtained on the licensing portal or they can move to v8 with free use of CloudBerry Backup Enterprise edition as described above.

Customers with Cloud Edition add-on subscriptions will be provided with a perpetual v7 license that is Cloud Edition-enabled or given the option to move to v8 with free use of CloudBerry Backup Enterprise edition as described above. To obtain licenses visit the licensing portal.


When will Veeam Backup & Replication Cloud Edition no longer be supported?

Cloud Edition will be fully supported up until the end of 2015.


What if a subscription license extends beyond Cloud Edition support?

Customers will be migrated (e.g., from Veeam Backup & Replication Enterprise Plus Cloud Edition to a subscription license of Veeam Backup & Replication Enterprise Plus Edition) with no additional fees or changes to their subscription license expiration date.  Updated v8 license files can be obtained during this period as well.


What if additional licenses are needed?

Current Cloud Edition subscription customers needing additional licenses or looking to extend their subscription can purchase subscription licenses of current backup products (Veeam Availability Suite, Veeam Backup & Replication, or Veeam Backup Essentials) and gain access to the Cloud Edition functionality for those licenses by requesting a v7 license file until Cloud Edition is no longer supported.  New subscription customers will not have access to Cloud Edition features.

Current Cloud Edition add-on customers do not need to purchase additional licenses or to extend the add-on subscription; they are entitled to a perpetual Cloud Edition-enabled v7 license or to a perpetual v8 license with use of CloudBerry Backup Enterprise edition.

Keep in mind that since Cloud Edition will remain on v7, if customers choose to upgrade Veeam Backup & Replication to v8, they will lose the ability to send copies of their backups to the cloud via Cloud Edition, but will have the opportunity to use the free license provided and supported by CloudBerry Lab.


Why will Veeam no longer support Veeam Backup & Replication Cloud Edition?

Veeam prides itself on listening to our customers, and this decision was no different. When we spoke with customers using Cloud Edition, it was clear there were three main reasons they purchased.  They wanted to:

  • Buy Veeam backup products through a subscription license
  • Encrypt their backup files at rest or in flight
  • Store a copy of their backups in the cloud

With the next evolution of our award-winning data protection technology, we will be addressing each of these customer needs and requests tightly integrated in our core product. 

With NEW Veeam Availability Suite v8 and Veeam Backup & Replication v8, and Veeam Backup Essentials v8 customers can:

  • Buy any v8 backup product as a subscription license (any edition) in addition to the current perpetual license option
  • Secure backup data with end-to-end AES 256-bit encryption without any negative impact on built-in compression, deduplication and WAN Acceleration
  • Use Veeam Cloud Connect to get backups off site to a service provider infrastructure with a fully integrated, fast and secure way to backup and restore from the cloud.  Veeam Cloud Connect is a feature included in Veeam Backup & Replication v8, empowering you to send efficient forever incremental backups to the cloud

Does this mean Veeam is no longer focused on cloud backup?

No. Veeam is very focused on its cloud technology and is committed to leveraging virtualization, the latest storage technology, and the cloud to deliver Availability for the Modern Data Center™ resulting in recovery time and point objectives (RTPO™) of <15 minutes for ALL applications and data.

Veeam continues to see tremendous growth as company and has seen incredible growth in its Veeam Cloud Provider (VCP) Program. Veeam believes Veeam Cloud Connect can provide even more flexibility and opportunity to VCPs, Veeam customers and resellers by connecting Veeam’s thriving customer base with the booming service provider market.


Are new license keys needed?

If a customer chooses to remain on v7 and continues to use Cloud Edition, they will not need a new license key. If they choose to upgrade to Veeam Backup & Replication v8, they will need a new license key. When they are ready to upgrade to v8, they can simply go to the Veeam Licensing Portal and download a v8 license file.

Keep in mind that since Cloud Edition will remain on version 7, if customers choose to upgrade Veeam Backup & Replication to v8, they will lose the ability to send copies of their backups to the cloud via Cloud Edition.


How does one get backups off site with Veeam Cloud Connect?

Configuring Veeam Cloud Connect is easy, and comes with many benefits. Veeam Cloud Connect:

  • Is a feature included in Veeam Backup & Replication v8
  • Empowers you to send efficient forever incremental backups to the cloud
  • Provides the ability to access and recover data in hosted backup repositories directly from the backup console
  • Takes minutes to configure, once you choose a service provider

You can follow these steps to get backups off site with Veeam Cloud Connect:

  1. Upgrade to Veeam Backup & Replication v8
  2. Click on Service Providers in the Veeam Backup & Replication console
  3. Chose to Find a Service Provider or Add a Service Provider to host your offsite backups
  4. Insert the cloud storage credentials given to you by the service provider (host name and port, username and password)
  5. Then, send your backups to the cloud!

Is it still possible to back up to Amazon, Azure, or the other public clouds?

Customers who prefer to send a copy of their backups directly to Amazon, Azure or another public cloud can do so in two ways. They can continue to use Cloud Edition on v7, or they can use a CloudBerry Backup Enterprise edition license provided free of charge.


How does one get a CloudBerry license?

To get a CloudBerry license, simply go to the Veeam Licensing Portal and request a license after v8 is released. Veeam will inform CloudBerry of the request, and a new CloudBerry license key will be sent via an email from CloudBerry.

For any future questions about Veeam Availability Suite, Veeam Backup & Replication, or Veeam Backup Essentials, please do not hesitate to contact our team. For any future questions about the CloudBerry technology or support, please work directly with CloudBerry.


How does one transfer data out of a public cloud?

Few customers have vast amounts of data stored in a public cloud through Cloud Edition, as it was not designed for large backup file sizes. In addition, the data stored in a public cloud via Cloud Edition is most often a secondary copy in case of a catastrophic issue at the local site. Because of these factors, most customers will not need to migrate this data, but instead can opt to remove this data when new backups are created elsewhere and this copy is no longer needed.

With Veeam Cloud Connect, customers have the ability to send efficient forever incremental backups to the cloud. With this improved efficiency, it is recommended that customers can send a full Veeam Backup File (.VBK) from local storage to a new offsite backup target and then send subsequent incrementals (.VIB) which can be used for cloud restore.


What Veeam products are supported by subscription licensing?

Prior to the release of v8, only Cloud Edition could be purchased via a subscription license. With the release of v8, all Veeam backup products (Veeam Availability Suite, Veeam Backup & Replication, and Veeam Backup Essentials) can be purchased via a subscription license.

Veeam Management Pack™ and Veeam ONE™ (standalone) are not available as a subscription license.


How does subscription licensing work?

Subscription licenses are purchased for a defined period of time—similar to a magazine subscription. The license is not perpetual. At the end of the license period, both the use of the product as well as support will be turned off. Customers can choose to renew their subscription license at the current rate or buy a new license.

Veeam offers one-, two- and three- year subscription options for Veeam Availability Suite, Veeam Backup & Replication, and Veeam Backup Essentials and include Premium 24x7 support.