How to migrate Veeam Service Provider Console to a new server

KB ID:
2451
Product:
Veeam Service Provider Console;Veeam Service Provider Console for the Enterprise
Version:
Any
Published:
Last Modified:
2020-04-13

Challenge

You need to migrate Veeam Service Provider Console to a new server. 

Solution

Before starting the migration procedure, make note of the existing Veeam Service Provider Console server version.

  1. Install a new instance of Veeam Service Provider Console on a new server. 
  2. If you are planning to use a fresh Veeam Service Provider Console database, create one during the installation on the SQL Server Instance wizard step.
  3. If you wish to use the existing database: 
      • Move the database beforehand to an existing SQL server instance using one of the ways outlined here.
      • On the SQL Server Instance wizard step specify the valid database name.
        • NOTE that in case the previous Veeam Service Provider Console installation was updated there will be a server-database mismatch. Create a new database during the installation on the SQL Server Instance wizard step. By default Veeam Service Provider Console service creates a database with the release version build that you need to update. Install the latest update, applied on the old Veeam Service Provider Console server, on a new Veeam Service Provider Console instance and proceed to the next step.
    • Access Veeam Service Provider Console Web UI and navigate to Configuration > Settings > SQL Server Connection and specify the valid database name and click Save.
    User-added image

     

    More Information

    The account used to connect to the Microsoft SQL Server hosting Veeam Service Provider Console database must have the following permissions:
    • public role (default permissions)
    • dbcreator role (needed to create the Veeam Availability Console database during the Veeam Availability Console installation procedure)
    • db_owner and public roles on the Veeam Availability Console database
    • public permissions on the master database
    • public permissions on the msdb database
    • [For Always-On Availability Groups] VIEW SERVER STATE, VIEW ANY DEFINITION permissions

    Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

    OK

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