There are no more endpoints available from the endpoint mapper server


KB ID: 1210
Products: Veeam Backup & Replication
Version: 5.x
Published:
Created: 2011-09-12
Last Modified: 2012-12-04

Challenge:

VSS fails with the following error:

Starting guest agent.

Error while executing VIX command: [RPC function call failed. Function name: [IsSnapshotInProgress].
RPC error: There are no more endpoints available from the endpoint mapper.
Code: 1753].


Cause:

The error is coming from the Windows guest. RPC does not function correctly.


Solution:

Before running a job, make sure that the VeeamVssSupport service is not running on the guest VM(s); stop the service manually if it is running.

Troubleshoot RPC Endpoint Mapper errors using Windows Server 2003 Support Tools from the product CD:


http://support.microsoft.com/kb/839880

Sometimes this error is caused by a firewall disconnecting the TCP connection between the two machines. Make sure you have configured dynamic port allocation:

http://support.microsoft.com/kb/154596

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